A very good point.  In all of our storage products that we produce (dasd and 
vtl) we use Raid 6 which can tolerate 2 drive failures and always have at least 
1 hot spare that is inserted into the array automatically.  Additionally, our 
online diagnostics send out an alert email indicating a drive failure and which 
drive it is.  So the probability of a failure escalating to a complete system 
failure is extremely small. 

Ken

Kenneth A. Bloom
CEO
Avenir Technologies Inc
/d/b/a Visara International
203-984-2235
bl...@visara.com
www.visara.com


> On Jul 7, 2020, at 9:58 AM, John McKown <john.archie.mck...@gmail.com> wrote:
> 
> On Tue, Jul 7, 2020 at 8:19 AM Jackson, Rob <rwjack...@firsthorizon.com>
> wrote:
> 
>> Fun little note on RAID:  it is fallible.  The last Sunday of October 2016
>> I got a call bright and early because our VTS (TS7740) had shut down.
>> Turns out we had a "cache" HDD failure at around 4 AM, and then a second
>> one failed at around 7 AM, before the first one had been rebuilt on a
>> spare.  RAID-5 could not accommodate it.  Because of IBM politics, we had
>> no tape until Monday at 16:00.  I am ashamed to say that I sort of took
>> tape for granted.  It was astonishing how much of our processing depended
>> on it.
>> 
> 
> We had a similar problem occurs, long ago, with an actual SAN dasd array
> (for Windows, not MVS). Weekend backup to physical tape aborted on a
> Sunday. The Windows admin said "No problem, it's a RAID-5 array, I can fix
> it Monday morning." A few hours later, a disk in the array failed. No
> problem, right? Unfortunately, while the CE was on his way in to replace
> it, a second disk failed. The array was destroyed. Management said to
> repair it and reload from the Sunday backup and we'd be good. When the
> admin admitted that the backup failed and he didn't go in, he was
> immediately terminated. Now, what are the chances that 2 drives in an array
> will fail within hours? I don't know, but one thing many don't think about
> with a "new array" is that all the drives are likely the same age and will
> start to fail (if they are) about the same time.
> 
> IMO, given my paranoia, I firmly believe that the disks in an array should
> be replaced on a scheduled basis. I also believe in dual tape copies of
> important tapes. And also, that tapes in "long term" retention (we have
> tapes which have been at Iron Mountain for over 10 years!) should be
> brought in and the data copied to a new (not reused) tape annually. Of
> course, the bean counters will have an apoplectic fit and scream about how
> much it costs to do this. They only understand cost, not value. I consider
> them the bane of existence. Likely auditors, they take on too much
> authority. Or as I have heard: Fire is a good servant but a terrible
> master.
> 
> 
> 
>> 
>> R.S. is spot on:  make backups.  Because of the trauma from this one
>> event, we now have a three-way VTS grid, synchronous-mirrored SANs, and two
>> mainframes on the floor.
>> 
>> First Horizon Bank
>> Mainframe Technical Support
>> 
>> 
> -- 
> People in sleeping bags are the soft tacos of the bear world.
> Maranatha! <><
> John McKown
> 
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