I was once involved with a lady who had been director of user support, and thought that she deserved a medal for putting up with it.
On the flip side, there are some users who know what they are doing and give you the data that you need to resolve the problem. Cherish them. -- Shmuel (Seymour J.) Metz http://mason.gmu.edu/~smetz3 ________________________________________ From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of R.S. [r.skoru...@bremultibank.com.pl] Sent: Friday, June 12, 2020 7:23 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Messages & Codes (was Re: "Everyone wants to retire mainframes") W dniu 12.06.2020 o 12:59, Seymour J Metz pisze: > Well, if they come from a world where there is no messages manual, it may not > occur to them to RTFM; that should be part of their initial training, but we > all know how generous education budgets are these days. I teach mainframe courses in Poland, including "Mainframe and z/OS Introduction". One of the topics I present is documentation, messages, and WAY OF WORK. I really need to explain it is good idea to read sysout, analyze messages, check them in documentation. People are trying to use google, of course not for "IEC030I", but rather for "my job fails - IEBGENER is broken". And they are looking for some forum where other newbies answer incorrectly to bad questions. ;-) As a "bonus" topic on JCL course we have problem investigation - I have several cases with typical errors and the task is to find the explanation in the documentation. OK, find and *understand*. -- Radoslaw Skorupka Lodz, Poland ====================================================================== Jeśli nie jesteś adresatem tej wiadomości: - powiadom nas o tym w mailu zwrotnym (dziękujemy!), - usuń trwale tę wiadomość (i wszystkie kopie, które wydrukowałeś lub zapisałeś na dysku). Wiadomość ta może zawierać chronione prawem informacje, które może wykorzystać tylko adresat.Przypominamy, że każdy, kto rozpowszechnia (kopiuje, rozprowadza) tę wiadomość lub podejmuje podobne działania, narusza prawo i może podlegać karze. mBank S.A. z siedzibą w Warszawie, ul. Senatorska 18, 00-950 Warszawa,http://secure-web.cisco.com/1L9zMAWn44gXBosl23ryFmmZRlPD7Hv5DJW4XkIYhu4U-bJHTAkbq1IflALO_5lB90MpKRZRiY4EGohWX0pPn7Ei9qIFrpdjqjOHwNHJJefm6AcRkT6_TG3Z7stIm88b_S0PQijMnusrQbWUGpgHAQHK92hFNITpR9VlVTVAwouUfUdQxKHpURC4AVi25z5Sq-3RPqdUjXbZeqf8XHmPLt4sh0V_E2lD4TFsSLvTcrkhXq7P8gaN26Cf8aJTiXV5IfftDORgfSvc6rCJpQPvyaaJIvdD_smHOa3pYMecsPFoRe6hXZoG4N1gHjE-YAAapcKnIDOIXEmxOj_4gEjs8aAlta0olJCQq4tkyDqQEBzRbLhgjbdlTNNSmw9T7TUhJmFgH5PndgF2R-AK-oYsj2JFbpiPliOO_WaCcvmWNJhrM_gtwRCQZv0pp3E4TgvP5/http%3A%2F%2Fwww.mBank.pl, e-mail: kont...@mbank.pl. Sąd Rejonowy dla m. st. Warszawy XII Wydział Gospodarczy Krajowego Rejestru Sądowego, KRS 0000025237, NIP: 526-021-50-88. Kapitał zakładowy (opłacony w całości) według stanu na 01.01.2020 r. wynosi 169.401.468 złotych. If you are not the addressee of this message: - let us know by replying to this e-mail (thank you!), - delete this message permanently (including all the copies which you have printed out or saved). This message may contain legally protected information, which may be used exclusively by the addressee.Please be reminded that anyone who disseminates (copies, distributes) this message or takes any similar action, violates the law and may be penalised. mBank S.A. with its registered office in Warsaw, ul. Senatorska 18, 00-950 Warszawa,http://secure-web.cisco.com/1L9zMAWn44gXBosl23ryFmmZRlPD7Hv5DJW4XkIYhu4U-bJHTAkbq1IflALO_5lB90MpKRZRiY4EGohWX0pPn7Ei9qIFrpdjqjOHwNHJJefm6AcRkT6_TG3Z7stIm88b_S0PQijMnusrQbWUGpgHAQHK92hFNITpR9VlVTVAwouUfUdQxKHpURC4AVi25z5Sq-3RPqdUjXbZeqf8XHmPLt4sh0V_E2lD4TFsSLvTcrkhXq7P8gaN26Cf8aJTiXV5IfftDORgfSvc6rCJpQPvyaaJIvdD_smHOa3pYMecsPFoRe6hXZoG4N1gHjE-YAAapcKnIDOIXEmxOj_4gEjs8aAlta0olJCQq4tkyDqQEBzRbLhgjbdlTNNSmw9T7TUhJmFgH5PndgF2R-AK-oYsj2JFbpiPliOO_WaCcvmWNJhrM_gtwRCQZv0pp3E4TgvP5/http%3A%2F%2Fwww.mBank.pl, e-mail: kont...@mbank.pl. District Court for the Capital City of Warsaw, 12th Commercial Division of the National Court Register, KRS 0000025237, NIP: 526-021-50-88. Fully paid-up share capital amounting to PLN 169.401.468 as at 1 January 2020. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
