Well, if they come from a world where there is no messages manual, it may not 
occur to them to RTFM; that should be part of their initial training, but we 
all know how generous education budgets are these days.


--
Shmuel (Seymour J.) Metz
http://mason.gmu.edu/~smetz3

________________________________________
From: IBM Mainframe Discussion List [IBM-MAIN@LISTSERV.UA.EDU] on behalf of 
Martin Packer [martin_pac...@uk.ibm.com]
Sent: Friday, June 12, 2020 5:23 AM
To: IBM-MAIN@LISTSERV.UA.EDU
Subject: Re: Messages & Codes (was Re: "Everyone wants to retire mainframes")

I wonder, though, whether newbies can easily tell the difference between
eg "DFS" and "DFH". Particularly poignant, that pair. :-)

So we all know "ICH" and, latterly "IRR", (FSVO "latterly" :-) ) are RACF.
But do newbies pick this up quickly?

Cheers, Martin

Martin Packer

zChampion, Systems Investigator & Performance Troubleshooter, IBM

+44-7802-245-584

email: martin_pac...@uk.ibm.com

Twitter / Facebook IDs: MartinPacker

Blog: 
https://secure-web.cisco.com/18ahigRwLqngX6Mic0Nh_MNiy4lVK_laNQFjota3lKOAOrKYUeLiNuY0X2KbwUMr3FwtR6AEcgmtJRaeeS5MXShAfkaRb6jIDR6yFDHVX6tu-CpVjW7RywWoSGQiwCIR1sWVAozyfeLzqCeRUWQ9n81U-Ki9LqsG1VZ3Zbwh4v5vKFJ8o1yIELsSS2ZrV1b9H5CmCxAX8eibNqrWm2JYg-Akd5mIzgHTOaon4wXVz1H1blluzSIpyf2fdQZmIIo-1HURZLFKantP_gsI8MOGgcjAJcS2FmFLOSYGHohpfhrdYTH1_O04B0um7VPeiZ3YZ1sK_nZ3VAWD7R1r8MHs6-d61nEPdNsbVR4i6Uw598pYqtprTiNmhk2PI6OFroSyMdX8mTY64SVO89pWGikLY0FCtGt2yq2dn2VBYm1wKLB9eJdWRy9yKVAV390LhUSv1/https%3A%2F%2Fmainframeperformancetopics.com

Podcast Series (With Marna Walle): https://developer.ibm.com/tv/mpt/    or

https://itunes.apple.com/gb/podcast/mainframe-performance-topics/id1127943573?mt=2


Youtube channel: https://www.youtube.com/channel/UCu_65HaYgksbF6Q8SQ4oOvA



From:   "R.S." <r.skoru...@bremultibank.com.pl>
To:     IBM-MAIN@LISTSERV.UA.EDU
Date:   12/06/2020 09:51
Subject:        [EXTERNAL] Re: Messages & Codes (was Re: "Everyone wants
to retire mainframes")
Sent by:        IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU>



Well, I wrote an article on my internal company blog, recently. It was
exactly about messages and codes.
People couldn't believe in some statements:
1. Every message has its own ID. Fortunately readers agreed that msg ID
is far better than "Oops! Something went wrong, try again later".
2. Every message is documented, and there is "Messages and Codes"
bookshelf. And there are books and even bookshelves. And it was
available from Internet for 20+ years.
3. Every message ID has prefix which clearly describes that it comes
from CICS, DB2, RACF... (DFH, DSN, ICH...)
4. Message description in the book is more than "Something is wrong. Try
again later".
5. Return code has meaning. It is more than "zero vs non-zero" RC.

I wish I could put here some pictures with funny/annoying Windows
messages here.  ;-)

--
Radoslaw Skorupka
Lodz, Poland






W dniu 10.06.2020 o 22:02, Steve Smith pisze:
> I take this example as merely an example.  IBM & the software industry
are
> notoriously bad at getting these right.
>
> At one end, you have "Oops, something went wrong."  -- Windows 10 (and
> yeah, the day I started using Windows 10).
>
> At the other, IDC3009I.  Sheesh.
>
> Counter to those, the IMS message doesn't seem quite so bad... it's
> (presumably) accurate, and fairly precise.  You could argue it could be
> worded more simply, or that it should provide the detailed codes.
>
> In my experience, messages get very little attention or quality review.
> I'm sure it varies a lot.
>
> sas
>
> On Wed, Jun 10, 2020 at 3:50 PM Paul Gilmartin <
> 0000000433f07816-dmarc-requ...@listserv.ua.edu> wrote:
>
>> On Wed, 10 Jun 2020 17:02:40 +0000, Frank Swarbrick wrote:
>>
>>> Here's a quote from a message I posted to this list in 2009:
>>>
>>> "I have a very basic one to complain about:
>>>
>>> DFS0929I BLDL FAILED FOR MEMBER --DDMPPSZ
>>>
>>> This really means that the specified PSB DDMPPSZ is not in the
specified
>> IMS library.  Why can't it just say that?  As an application programmer
do
>> I really need to know that BLDL means, well, whatever it means?
>> The practice was established over a half century ago when every
programmer
>> could be presumed to have at least a superficial knowledge of the
entire
>> OS/360
>> reference library.  And storage was too precious to support elaborate
>> messages.
>>
>> That time has passed.
>>
>> The practice persists.
>>
>> -- gil
>>


======================================================================

Jeśli nie jesteś adresatem tej wiadomości:

- powiadom nas o tym w mailu zwrotnym (dziękujemy!),
- usuń trwale tę wiadomość (i wszystkie kopie, które wydrukowałeś lub
zapisałeś na dysku).
Wiadomość ta może zawierać chronione prawem informacje, które może
wykorzystać tylko adresat.Przypominamy, że każdy, kto rozpowszechnia
(kopiuje, rozprowadza) tę wiadomość lub podejmuje podobne działania,
narusza prawo i może podlegać karze.

mBank S.A. z siedzibą w Warszawie, ul. Senatorska 18, 00-950 Warszawa,
http://secure-web.cisco.com/1sdLDm_B9WZE1YCLgcgpzkve5vQUDw2-7sgD6XelMo5FFgQbopCMhcBsAJVL1t4XfsHmSLasZSdFcunl4VIjHk7CakWKCPcuaazu_10DT44kyebuOC-h_9mFHcOs6chbME7u__ulOUiG3YeOegr7_2QolVZsJXkomqQlobgZahS3R4A1x6pieiR0fcwfJ1fqF7e8GV0gUT4zIwd5p8nBIvMWZgkHd0jNkCTpd9_DhcRtebtpNOmtLtQvl78kr5y_ltavbl-KJQLmO8cnFR7B_5AbcgCSBpuayilz-roa0r9Tq9snqZ55PoFrTuNDf3Y-HtIK3B_BUkw0PFsjOJOzjFEhwAVdMpYib0xUcuI-YaWBiyCiXLV7IRby_J2WVlfFn1WYYiQxykmim2BaZfbx5o_RTuZn0c6BfgV0Wl2ojHKo5KB5eVyylxJ7D51anDvCq/http%3A%2F%2Fwww.mBank.pl,
 e-mail: kont...@mbank.pl. Sąd Rejonowy dla m. st. Warszawy
XII Wydział Gospodarczy Krajowego Rejestru Sądowego, KRS 0000025237, NIP:
526-021-50-88. Kapitał zakładowy (opłacony w całości) według stanu na
01.01.2020 r. wynosi 169.401.468 złotych.

If you are not the addressee of this message:

- let us know by replying to this e-mail (thank you!),
- delete this message permanently (including all the copies which you have
printed out or saved).
This message may contain legally protected information, which may be used
exclusively by the addressee.Please be reminded that anyone who
disseminates (copies, distributes) this message or takes any similar
action, violates the law and may be penalised.

mBank S.A. with its registered office in Warsaw, ul. Senatorska 18, 00-950
Warszawa,http://secure-web.cisco.com/1sdLDm_B9WZE1YCLgcgpzkve5vQUDw2-7sgD6XelMo5FFgQbopCMhcBsAJVL1t4XfsHmSLasZSdFcunl4VIjHk7CakWKCPcuaazu_10DT44kyebuOC-h_9mFHcOs6chbME7u__ulOUiG3YeOegr7_2QolVZsJXkomqQlobgZahS3R4A1x6pieiR0fcwfJ1fqF7e8GV0gUT4zIwd5p8nBIvMWZgkHd0jNkCTpd9_DhcRtebtpNOmtLtQvl78kr5y_ltavbl-KJQLmO8cnFR7B_5AbcgCSBpuayilz-roa0r9Tq9snqZ55PoFrTuNDf3Y-HtIK3B_BUkw0PFsjOJOzjFEhwAVdMpYib0xUcuI-YaWBiyCiXLV7IRby_J2WVlfFn1WYYiQxykmim2BaZfbx5o_RTuZn0c6BfgV0Wl2ojHKo5KB5eVyylxJ7D51anDvCq/http%3A%2F%2Fwww.mBank.pl,
 e-mail: kont...@mbank.pl. District Court for the
Capital City of Warsaw, 12th Commercial Division of the National Court
Register, KRS 0000025237, NIP: 526-021-50-88. Fully paid-up share capital
amounting to PLN 169.401.468 as at 1 January 2020.

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN




Unless stated otherwise above:
IBM United Kingdom Limited - Registered in England and Wales with number
741598.
Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire PO6 3AU


----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

----------------------------------------------------------------------
For IBM-MAIN subscribe / signoff / archive access instructions,
send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN

Reply via email to