Mike, I could say a lot about this I had a hitachi 2TB drive fail less than 30days after purchase, their tech support jerked my chain for a week, until I called and demanded to speak to the manager. The issue was the label on the drive was a little unglued, hence the thy assume, I tampered with the drive. I got a new drive ...
Sent from my iPad Scott Ford Senior Systems Engineer www.identityforge.com On Mar 3, 2012, at 7:41 PM, Mike Schwab <[email protected]> wrote: > Last entry on the first page: > >> http://en.community.dell.com/support-forums/laptop/f/3518/t/19353745.aspx > >> I have an XPS 17 with the same USB 3.0 Controler (resenas), and i have the >> problem with an external hard drive Verbatim 500 Go USB 3.0. > >> With the default drivers (v2.0.4.0) when I connect the hard drive on usb 3 >> plug it doesn't work, but it's ok on lateral usb 2 plug. > >> If I plug an usb 2 device on the usb 3 controler, it's ok. > >> I have contacted Verbatim support for this problem, and they said that >> there's a problem with the resenas drivers v2.0.4.0, and the solution is to >> install old resenas drivers v1.0.20.0. > >> I try this solution and effectively with this old drivers my USB 3.0 hard >> drive work correctly on USB 3.0. > > Looks like a bad driver update. > > On Sat, Mar 3, 2012 at 6:23 PM, Stephen Mednick <[email protected]> wrote: >> I understand your frustrations with HP but Dell aren't much better! >> >> Take a read of the following thread about the poor souls who have been >> experiencing USB 3 problems with their XPS 15/17 laptops. The thread goes >> for 68 pages and was started in November 2010. And Dell still hasn't >> rectified the problem. >> >> http://en.community.dell.com/support-forums/laptop/f/3518/t/19353745.aspx >> >> Fortunately I stumbled on the thread during my research into buying a new >> Dell laptop. >> >> >> Stephen Mednick >> Computer Supervisory Services >> Sydney, Australia >> >> Asia/Pacific representatives for: >> Innovation Data Processing, Inc. >> >> ---------------------------------------------------------------------- >> For IBM-MAIN subscribe / signoff / archive access instructions, >> send email to [email protected] with the message: INFO IBM-MAIN > > > > -- > Mike A Schwab, Springfield IL USA > Where do Forest Rangers go to get away from it all? > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
