>One day I got a call from the production people about an OC4 (in >LISTCAT) . I looked at it a little and since it was a vendor program >I called up their "support" line. >AFter a few minutes on the phone I got a not to nice of a response: >"DEBUG it yourself" >Now I know the product cost very little but I expected a little more >than that. >Sorry I would suggest you think long and hard about any of their >"stuff" (I refuse to call them programs as one has to have support to >be called a product in my opinion).
Ed et al, My own experience with MacKinney was significantly different. Two years ago, we were looking at migrating our CICS apps to Micro Focus COBOL. But we are very dependent on a MacKinney product called EZHELP. For many months we worked with MacKinney to port the EZHELP source code from ASM to Micro Focus COBOL! A colleague here at DHS did most of the work with a little help from myself. Throughout this process we received excellent support from Wendell at MacKinney. It was painful, but in the end we succeeded in completing the port. Unfortunately, the migration of the rest of our apps failed since Micro Focus could not handle other aspects of our application. So I only have positive things to report about this company. John ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
