I don't understand your question. The login pages are different: *) Support customers can login to https://cfengine.com/otrs/customer.pl and ask any question they like about Cfengine (policies/design/architecture/etc.).
*) Anyone may register for free at http://bug.cfengine.com and report bugs in *the software*. Almost all open source projects have a public bug tracker. This difference seems pretty clear to me at least... they handle different kinds of issues. --Eystein On 11/15/2010 10:13 PM, Bas van der Vlies wrote: > > On 15 nov 2010, at 22:05, Bas van der Vlies wrote: > >> >> On 15 nov 2010, at 18:36, Eystein Måløy Stenberg wrote: >> >>> The link on .com is for help requests from commercial support customers. >>> This is different from reporting bugs in the software (bug.cfengine.com). >>> >>> If you would like to buy commercial support, with help from Cfengine >>> professionals and a minimum response time, see >>> http://www.cfengine.com/pages/contactUs >>> >>> --Eystein >>> >> >> Thanks again for the info. So there a are 2 bug trackers. One on >> cfengne,com (commercial) and one cfengine.org that does a redirect to >> bug.cfengine.com. >> Can this not be clearer that the one on cfengine.com is for commercial >> users and maybe a side note for other users use the system on cfengine.org. >> It was very confusing for me that i could not login with my cfengine.com >> credentials (that i need else i can not report a bug or patch) on the >> commercial bug tracker. >> > > > > Now i think about it the username is tight to a support contract. when i > login you see that i have no support contract so my bug/patch has no response > time > constrain. So why the difference? > > > > -- > Bas van der Vlies > b...@sara.nl > > > _______________________________________________ Help-cfengine mailing list Help-cfengine@cfengine.org https://cfengine.org/mailman/listinfo/help-cfengine
