On Wednesday, August 23, 2017 at 10:47:38 AM UTC-7, Georg Fritzsche wrote:
> Hi Danny.
> 
> On Tue, Aug 22, 2017 at 5:19 PM, Danny via governance <
> governance@lists.mozilla.org> wrote:
> 
> > I know that perf data is extremely important. In fact, I was just seeing
> > freezes yesterday and that's kinda frustrating. But I still won't enable
> > automatic data collection. What I think would be nice is if you actually
> > just prompted me "crash reporting" style. Ask me, "hey... we know Firefox
> > was a bit slow for you on such and such site, would you like to let us
> > know?" And then give me the option of "Yes, this one time", "Yes, always on
> > this site", "No".
> 
> 
> This would be subject to opt-in bias.
> 
> This works well to answer some kind of questions, but not generally when we
> need representative samples. Generally submission rates for this kind of
> opt-in mechanism are often low, which limits our possible insights.
> 
> Georg

Hi Georg,

I'm still not convinced. Does anyone actually have data on this?

We're not talking about opt-in vs opt-out in _general_. In general, you are 
absolutely right.

I meant to suggest the solution specifically for the perf issues. I meant to 
suggest to do an in-context, in-the-moment type request.

Like Laurențiu mentioned, this is very common in iOS apps, which I'm very 
comfortable with. An app want my contacts? I can decide at the moment of 
request. An app want my location? I can decide to allow it while the app is 
running or allow it also in background.

Apple goes even further and once in a while ask you "this app has been using 
your location in the background, do you want to continue to allow this?"

Apple received a ton of backlash early on and have implemented mechanisms to 
protect users' privacy. That level of protection I'm comfortable with.

The stated purpose is to discover top sites that users experience "heavy jank" 
on. My question is more that if users are experiencing "heavy jank", would they 
not want to submit a report? Are there desktop apps where such an approach has 
been taken?

I don't know of any.

It's always the all or nothing approach. Always "key to my house" vs not. To 
those requests, I always opt out.
_______________________________________________
governance mailing list
governance@lists.mozilla.org
https://lists.mozilla.org/listinfo/governance

Reply via email to