Julie,

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On Sun, 2026-10-11 at 17:23 -0700, Julie G wrote:
> Hey Y'all,
> 
> For a few days now I've been trying to figure out what is going on
> with my
> linux mint 22.2 zara cinnamon...  when I run a report in gnucash it
> crashes
> and I have to REISUB.
> 
> I am reminded that upon installation early in this year, i had this
> same
> situation.  My recollection is that one of you nice peeps gave me
> some
> quick code to do something with (??????) regarding my NVIDIA, which
> worked
> like a charm.
> 
> I had high aspriations at that time, and remember trying to keep
> immaculate
> notes on what was each problem/issue and what I did to fix it.  I
> thought I
> made a folder for the emails I received.  Thinking I was so clever, I
> looked for that email (although i haven't changed anything since I
> originally made the fix).  I'm not shocked that I can find neither a
> reference a .doc nor the email.  However, I am plenty chagrinned. 
> Looking
> on the internet, I find at bugs.gnucash.org 798486/799095 a
> description of
> the issue
> https://bugs.gnucash.org/show_bug.cgi?id=799095
> but typing "WEBKIT_DISABLE_COMPOSITING_MODE=1 flatpak run
> org.gnucash.GnuCash" into terminal only seems to make gnucash try
> unsuccessfully to open my file in terminal each time?
> 
> Reading down in the bug report, Chris says he upgraded his driver to
> Nvidia-driver-535 (version 535.113.01-0ubuntu0.22.04.1  I would love
> to
> update my driver (wouldn't I?) but I ask the computer to and it says
> no
> udates are needed.  I don't know how to do this.
> 
> Next, in the bug report, what does all this mean:
> 
> I am hit with the same bug (NVIDIA GT 1030). The error messages on
> the
> console suggest, that there exists a problem with VA-API. Indeed,
> vainfo casts an unknown libva error, as the propietary NVIDIA drivers
> do not support VA-API. Nouveau on the other hand do, so I switched to
> the Nouveau driver, and pretty sure the reports reappeared.
> 
> So, to summarize:
> Webkit, which is used to render the reports, decided lately they
> require the VA-API, and only this. VDPAU, which is supported by the
> NVIDIA drivers, is not even tried.
> 
> So please: disable accereration in Webkit (I believe this is
> webkit_settings_set_enable_webgl()), or switch to another renderer
> that supports VDPAU too.
> 
> The WEBKIT_DISABLE_COMPOSITING_MODE=1 disables the composting mode
> completely and so avoids VA-API also.
> 
> Basically, I'm looking for commands I can type into terminal (or???)
> in the
> hope that one fixes my issue.  I'm not sure this is even the right
> approach...
> 
> As I read on, I don't know if I should try uninstalling and
> reinstalling another version of gnucash?
> Get a different video card?  I too rely on gnucash for tracking my
> finances, and soon
> I will need to run some reports so I'd love to figure out what to do.
> In my world, it is a gnucash issue because that is the program i am
> using and that
> is crashing.  :-(  so I keep posting here.  Plus, it is a gnucash
> person who
> resolved it for me in the past.  If Wm, David or Patrick looked back
> in their
> email from january, february, march or april to see if they sent
> [email protected]
> any emails, it might be in there.  Sadly, I have looked back in my
> gmail and
> it has no record of any meaningful communications with any of these
> guys prior to
> the last week :-(
> 
> Julie
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David Cousens
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