That's probably not the file you want unless you haven't entered anything since 
19 February. You had a lock on "GNU FEB 12 2019.gnucash.20210219151108.gnucash" 
suggesting that might not be the case.

https://wiki.gnucash.org/wiki/FAQ#Basics:_Filenames.2C_Directories.2C_... 
explains how GnuCash organizes your data files. If they're spread out over 
several folders that's your doing, not GnuCash's.

Regards,
John Ralls


> On Mar 16, 2021, at 7:08 AM, Mahon Finbar <mahon.fin...@neuf.fr> wrote:
> 
> OK, I found the GNU FEB 12 2019.gnucash file saved on 19.2.2021, but not the 
> others. Anyway if that is the "good" backup that should be OK? It only has 
> 362kb in it.
> 
> As it happens the file wasn't in a Gnucash....LCK folder, there were two 
> files on 8.3.2021 with the same name and time and date, but in different 
> folders, one of which was empty.... and lots of other stuff on an around that 
> date.....
> 
> The storage of GNU files has always been a bit of a mystery to me, they seem 
> to shuffle around, a search of files with .gnucash results in more than 600 
> answers!!
> 
> OK, if I uninstall and reinstall will it find the 'good' backup mentioned?
> 
> Thanks so much for your patience and help.
> 
> Finbar
> 
> On 15/03/2021 17:03, John Ralls wrote:
>> The trace file associated with a crash just means that GnuCash got far 
>> enough into the program to open it before trying to load the library linked 
>> to libgncmod-app-utils.dll. That's not meaningful.
>> 
>> "GNU FEB 12 2019.gnucash" is a very odd name for a book, but OK. The 
>> existence of a lock file from the 8th means that that's when you last 
>> successfully opened the file, and that the full name is "GNU FEB 12 
>> 2019.gnucash.20210219151108.gnucash.LCK" means that you've been working with 
>> a backup file since mid-afternoon on 19 February. The other two files aren't 
>> from GnuCash; perhaps they're download or cache files from your browser?
>> 
>> Navigate to the folder where "GNU FEB 12 
>> 2019.gnucash.20210219151108.gnucash.LCK" is and look for "GNU FEB 12 
>> 2019.gnucash", ", and files of the form "GNU FEB 12 
>> 2019.gnucash.20210219151108.gnucash.YYYYMMDDHHMMSS.gnucash" which will be 
>> backups of your GnuCash sessions since you opened the backup file instead of 
>> the original.
>> 
>> Regards,
>> John Ralls
>> 
>> 
>>> On Mar 15, 2021, at 7:13 AM, Mahon Finbar <mahon.fin...@neuf.fr> wrote:
>>> 
>>> OK, I appreciate that, thank you.
>>> 
>>> However, in trying to find the last backup file before uninstalling, I am 
>>> finding some very strange file dates and times in the list.
>>> 
>>> For example - gnucash.trace.3JC5Z0.log - on 14.3.2021 - a time when I could 
>>> not get the app to load, [with the same message as originally].
>>> 
>>> I don't seem to have any backups, which according to the help file should 
>>> read as .YYYYMMDDHHMMSS.gnucash
>>> 
>>> The 'latest' file in the list is GNU FEB 12 
>>> 2019.gnucash.20210219151108.gnucash.LCK on 8.3.2021 and I have several - 
>>> https___bugs_gnucash_org_enter_bug_cgi_product=GnuCash files on the same 
>>> date, as well as several - 
>>> {7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_gnucash_doc_gnucash_README_win32-bin_txt
>>>  files dated the same date, 8.3.2021.
>>> 
>>> The file names don't seem to align with the help file data.
>>> 
>>> Any ideas?
>>> 
>>> Thanks Finbar
>>> 
>>> On 13/03/2021 19:47, John Ralls wrote:
>>> 
>>>> The important thing is to make sure that you don't restore an old version 
>>>> of GnuCash dlls. The most straightforward way is to leave executables out 
>>>> of the backup plan because you can always download them again from their 
>>>> respective sources. A bit less simple is to have a separate backup set for 
>>>> them so that you can easily roll back after an update or restore more 
>>>> quickly after a disk failure.
>>>> 
>>>> Regards,
>>>> John Ralls
>>>> 
>>>> 
>>>> 
>>>>> On Mar 13, 2021, at 6:06 AM, Mahon Finbar <mahon.fin...@neuf.fr>
>>>>>  wrote:
>>>>> 
>>>>> OK, I'll try that, thanks.
>>>>> 
>>>>> I have the most recent version for Windows 10, afaik. Haven't recently 
>>>>> downloaded any update and have been using the current version for a 
>>>>> while, like since last q 2020. Could be a storage glitch, I suppose.
>>>>> 
>>>>> Should I make a specific backup? I have backblaze for backup, but do I 
>>>>> need to ensure files are the latest?
>>>>> 
>>>>> Finbar
>>>>> 
>>>>> On 12/03/2021 21:08, John Ralls wrote:
>>>>> 
>>>>>> You don't say what version of GnuCash, but GnuCash 4.x renamed 
>>>>>> libgncmod-app-utils.dll to libgnc-app-utils.dll, so it seems that you 
>>>>>> have some leftover bits from an earlier installation. Try uninstalling 
>>>>>> GnuCash with Apps & Settings then delete the installation directory--it 
>>>>>> defaults to C:\Program Files (x86)\gnucash--before reinstalling GnuCash 
>>>>>> 4.4.
>>>>>> 
>>>>>> Regards,
>>>>>> John Ralls
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On Mar 12, 2021, at 3:20 AM, Mahon Finbar <mahon.fin...@neuf.fr>
>>>>>>>  wrote:
>>>>>>> 
>>>>>>> Oops the screen grab didn't transfer -
>>>>>>> 
>>>>>>> "the procedure entry point gmc_scm_call_1_symbol_to_string could not be 
>>>>>>> located in the dll C:\programfiles(x86)\gnucash\libgncmod-app-utils.dll"
>>>>>>> 
>>>>>>> On 12/03/2021 10:52, Mahon Finbar wrote:
>>>>>>> 
>>>>>>>> Sorry, sent this with the wrong email address.
>>>>>>>> 
>>>>>>>> A Windows message? Using W10, no recent change with Gnucash.
>>>>>>>> 
>>>>>>>> Needs task manager to get rid of the message.
>>>>>>>> 
>>>>>>>> Finbar
>>>>>>>> 
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