OK, I found the GNU FEB 12 2019.gnucash file saved on 19.2.2021, but not
the others. Anyway if that is the "good" backup that should be OK? It
only has 362kb in it.
As it happens the file wasn't in a Gnucash....LCK folder, there were two
files on 8.3.2021 with the same name and time and date, but in different
folders, one of which was empty.... and lots of other stuff on an around
that date.....
The storage of GNU files has always been a bit of a mystery to me, they
seem to shuffle around, a search of files with .gnucash results in more
than 600 answers!!
OK, if I uninstall and reinstall will it find the 'good' backup mentioned?
Thanks so much for your patience and help.
Finbar
On 15/03/2021 17:03, John Ralls wrote:
The trace file associated with a crash just means that GnuCash got far enough
into the program to open it before trying to load the library linked to
libgncmod-app-utils.dll. That's not meaningful.
"GNU FEB 12 2019.gnucash" is a very odd name for a book, but OK. The existence of a lock
file from the 8th means that that's when you last successfully opened the file, and that the full
name is "GNU FEB 12 2019.gnucash.20210219151108.gnucash.LCK" means that you've been
working with a backup file since mid-afternoon on 19 February. The other two files aren't from
GnuCash; perhaps they're download or cache files from your browser?
Navigate to the folder where "GNU FEB 12 2019.gnucash.20210219151108.gnucash.LCK" is and look for "GNU
FEB 12 2019.gnucash", "GNU FEB 12 2019.gnucash.20210219151108.gnucash", and files of the form "GNU
FEB 12 2019.gnucash.20210219151108.gnucash.YYYYMMDDHHMMSS.gnucash" which will be backups of your GnuCash sessions
since you opened the backup file instead of the original.
Regards,
John Ralls
On Mar 15, 2021, at 7:13 AM, Mahon Finbar <mahon.fin...@neuf.fr> wrote:
OK, I appreciate that, thank you.
However, in trying to find the last backup file before uninstalling, I am
finding some very strange file dates and times in the list.
For example - gnucash.trace.3JC5Z0.log - on 14.3.2021 - a time when I could not
get the app to load, [with the same message as originally].
I don't seem to have any backups, which according to the help file should read
as .YYYYMMDDHHMMSS.gnucash
The 'latest' file in the list is GNU FEB 12
2019.gnucash.20210219151108.gnucash.LCK on 8.3.2021 and I have several -
https___bugs_gnucash_org_enter_bug_cgi_product=GnuCash files on the same date,
as well as several -
{7C5A40EF-A0FB-4BFC-874A-C0F2E0B9FA8E}_gnucash_doc_gnucash_README_win32-bin_txt
files dated the same date, 8.3.2021.
The file names don't seem to align with the help file data.
Any ideas?
Thanks Finbar
On 13/03/2021 19:47, John Ralls wrote:
The important thing is to make sure that you don't restore an old version of
GnuCash dlls. The most straightforward way is to leave executables out of the
backup plan because you can always download them again from their respective
sources. A bit less simple is to have a separate backup set for them so that
you can easily roll back after an update or restore more quickly after a disk
failure.
Regards,
John Ralls
On Mar 13, 2021, at 6:06 AM, Mahon Finbar <mahon.fin...@neuf.fr>
wrote:
OK, I'll try that, thanks.
I have the most recent version for Windows 10, afaik. Haven't recently
downloaded any update and have been using the current version for a while, like
since last q 2020. Could be a storage glitch, I suppose.
Should I make a specific backup? I have backblaze for backup, but do I need to
ensure files are the latest?
Finbar
On 12/03/2021 21:08, John Ralls wrote:
You don't say what version of GnuCash, but GnuCash 4.x renamed
libgncmod-app-utils.dll to libgnc-app-utils.dll, so it seems that you have some
leftover bits from an earlier installation. Try uninstalling GnuCash with Apps
& Settings then delete the installation directory--it defaults to C:\Program
Files (x86)\gnucash--before reinstalling GnuCash 4.4.
Regards,
John Ralls
On Mar 12, 2021, at 3:20 AM, Mahon Finbar <mahon.fin...@neuf.fr>
wrote:
Oops the screen grab didn't transfer -
"the procedure entry point gmc_scm_call_1_symbol_to_string could not be located in
the dll C:\programfiles(x86)\gnucash\libgncmod-app-utils.dll"
On 12/03/2021 10:52, Mahon Finbar wrote:
Sorry, sent this with the wrong email address.
A Windows message? Using W10, no recent change with Gnucash.
Needs task manager to get rid of the message.
Finbar
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