Here is a bit more information. I looked directly at the dock plist
(com.apple.dock.plist). The entry for Gnucash looks very strange.
In the situation where the icon was created using "Keep In Dock" while Gnucash
is executing, after quitting Gnucash and examining the Dock plist the entry for
Gnucash reads:
<string>file:///private/var/folders/3m/sjt8zmn90g7bdf0k8sm6944m0000gn/T/AppTranslocation/73EE75C9-F118-471E-A6BC-20B3AFD8EE18/d/Gnucash.app/</string>
By comparison. The string for Word is:
<string>file:///Applications/Microsoft%20Word.app/</string>
In the above example, the resultant Gnucash dock item works correctly as any
other app, until the point that it becomes invalid with a grey question mark.
Instead, if I drag the Gnucash app from the Application folder onto the dock,
the string created is <string>file:///Applications/Gnucash.app/</string>
Which is what I would have expected, but using this Icon causes another Icon to
appear for Gnucash at the end of the dock.
Regards
Glen
On 14/06/2018, 21:49, "gnucash-user on behalf of Adrien Monteleone"
<gnucash-user-bounces+glen83501=gmail....@gnucash.org on behalf of
adrien.montele...@lusfiber.net> wrote:
On this note,
Are you installing to “/Applications” or “/Users/your-user/Applications”?
Either should be fine, but if you do have some corruption in your user profile,
installing to /Applications might help.
Regards,
Adrien
> On Jun 14, 2018, at 2:28 PM, Adrien Monteleone
<adrien.montele...@lusfiber.net> wrote:
>
> Try creating another user account on the Mac. Add GnuCash to dock and see
if the problem persists. It might be an issue with prefs files for your user
account. If you don’t want to go that route, or in conjunction with doing so,
when the question mark appears, try either Force Quitting (technically
relaunching) Finder from the apple menu, and/or execute a “killall Dock”
command from a terminal. That might give you the reset needed. Also, keep
Console.app running and check it when the question mark appears to see if there
are any related entries.
>
> Regards,
> Adrien
>
>> On Jun 14, 2018, at 2:15 PM, Glen Byram (Gmail) <glen83...@gmail.com>
wrote:
>>
>> Yes, it certainly is annoying. As we speak, Gnucash has just got its
grey question mark. The machine has been woken up for about the 10th time since
I last did "Keep in Dock". No full restart in that time (I rarely do with the
mac). No issue at all the previous 9 or so "wake-ups. I am starting to think
that something is wrong with this specific Mac. I would definitely think that
was the case if other apps had the same issue, but they all work fine.
>> Regards
>> Glen
>>
>>
>> On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone"
<gnucash-user-bounces+glen83501=gmail....@gnucash.org on behalf of
adrien.montele...@lusfiber.net> wrote:
>>
>> I don’t think a second executable is the issue. I frequently see this
problem with Firefox. Occasionally after it updates and re-launches, it will
drop a new icon on the far right of my dock for that updated instance. I just
close it and relaunch it as normal with the original icon. (which uses the
updated instance, there is no older executable anywhere, even if I clicked that
original icon while the other was still open.)
>>
>> I don’t have even a guess as to why this is happening though once
GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’
>>
>> Regards,
>> Adrien
>>
>>> On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user
<gnucash-user@gnucash.org> wrote:
>>>
>>> My dock works, and has worked for a decade. Perhaps you are using
GnuCash from two places: Applications, and the dmg? I say this because the “?”
could happen after restart if the dock item were linked to a dmg file, and the
dmg weren’t reloaded on restart.
>>>
>>> Similarly, a second dock item would suggest a second executable in a
different location—although how the dock item could reference a different
executable is beyond me.
>>>
>>> David T.
>>>
>>>> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user
<gnucash-user@gnucash.org> wrote:
>>>>
>>>> I am running macOS Sierra 10.12.6
>>>>
>>>> I cannot get Gnucash to reside in the mac dock like other apps. I may
have reported this issue before but I can’t find anything in gnucash-user and
whatever solution I thought I had was only temporary.
>>>>
>>>>
>>>>
>>>> 1) The normal process for placing an app into the dock permanently is
to just drag it from the place it is installed (usually the Applications
folder) to a position on the dock that you want.
>>>>
>>>> Once this is done, you should be able to launch the app from the
resulting dock icon. The same icon should bounce as it launches, then stop with
a dot under the icon to show it is active.
>>>>
>>>> The behaviour I see is that a duplicate Gnucash icon appears at the
end of the dock and it is this one that bounces/indicates active app. Although
functionally OK, I don’t want 2 icons for the same app when its running one
instance.
>>>>
>>>>
>>>>
>>>> 2) I have tried the alternate method of keeping Gnucash in the dock;
Make sure there are no Gnucash dock icons then launch it directly from the
Applications folder. Once launched, right click on the active dock icon and
select Options->Keep in dock. After that, I can move the icon to the position
in the dock I want it to be. It now appears to work perfectly. Unfortunately,
after I log out, or after some periods of sleep (not sure on the number-seems
random) the Gnucash icon gets overlayed with a question mark indicating that
the location of the app is now unknown – even though it has not changed and is
still in the Applications folder. If I restart the machine when the Gnucash
icon is working as expected, I get a grey question mark in the dock without
even the Gnucash icon. Mousing over the grey question mark gives a Gnucash
tooltip but of course it won’t launch as the location of Gnucash is unknown.
The only option is to right click on the icon+question mark or question mark
(by itself) and select Options->Remove from Dock.
>>>>
>>>>
>>>>
>>>> As far as I can tell Gnucash is the only App I have that exhibits this
behaviour. At the start, I thought I had fixed it using method 2 above. Then
after several days the dreaded question mark appeared over the icon.
>>>>
>>>> Other things I have tried include making an Alias for Gnucash and
dragging that to the dock. It didn’t work and behaved like 1) above (duplicate
app icon on launch).
>>>>
>>>> I decided maybe the dock was corrupt so I did a reset to default:
Terminal command; “defaults delete com.apple.dock; killall Dock”
>>>>
>>>> This meant I had to rebuild my preferred dock from scratch. There was
no difference. All other app icons behaved as expected apart from Gnucash.
>>>>
>>>>
>>>>
>>>> My conclusion is that Gnucash must have a launch process different to
other apps and/or the drag/drop to dock processing must be different.
>>>>
>>>> For the time being I tend to stick to Option 2 above as I prefer a
single launch icon on the dock. When Gnucash eventually gets it’s inevitable
question mark I remove it from dock then re-instate it as per 2) above. But it
would be nice to have no need to do that. It’s not urgent or a matter of life
and death but something to ponder.
>>>>
>>>>
>>>>
>>>> Cheers
>>>>
>>>> Glen
>>>>
>>>>
>>>>
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>>
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