On this note, Are you installing to “/Applications” or “/Users/your-user/Applications”? Either should be fine, but if you do have some corruption in your user profile, installing to /Applications might help.
Regards, Adrien > On Jun 14, 2018, at 2:28 PM, Adrien Monteleone > <adrien.montele...@lusfiber.net> wrote: > > Try creating another user account on the Mac. Add GnuCash to dock and see if > the problem persists. It might be an issue with prefs files for your user > account. If you don’t want to go that route, or in conjunction with doing so, > when the question mark appears, try either Force Quitting (technically > relaunching) Finder from the apple menu, and/or execute a “killall Dock” > command from a terminal. That might give you the reset needed. Also, keep > Console.app running and check it when the question mark appears to see if > there are any related entries. > > Regards, > Adrien > >> On Jun 14, 2018, at 2:15 PM, Glen Byram (Gmail) <glen83...@gmail.com> wrote: >> >> Yes, it certainly is annoying. As we speak, Gnucash has just got its grey >> question mark. The machine has been woken up for about the 10th time since I >> last did "Keep in Dock". No full restart in that time (I rarely do with the >> mac). No issue at all the previous 9 or so "wake-ups. I am starting to think >> that something is wrong with this specific Mac. I would definitely think >> that was the case if other apps had the same issue, but they all work fine. >> Regards >> Glen >> >> >> On 14/06/2018, 15:07, "gnucash-user on behalf of Adrien Monteleone" >> <gnucash-user-bounces+glen83501=gmail....@gnucash.org on behalf of >> adrien.montele...@lusfiber.net> wrote: >> >> I don’t think a second executable is the issue. I frequently see this >> problem with Firefox. Occasionally after it updates and re-launches, it will >> drop a new icon on the far right of my dock for that updated instance. I >> just close it and relaunch it as normal with the original icon. (which uses >> the updated instance, there is no older executable anywhere, even if I >> clicked that original icon while the other was still open.) >> >> I don’t have even a guess as to why this is happening though once >> GnuCash’s launcher is stored in the dock via right-click and ’keep in dock.’ >> >> Regards, >> Adrien >> >>> On Jun 13, 2018, at 6:56 AM, David T. via gnucash-user >>> <gnucash-user@gnucash.org> wrote: >>> >>> My dock works, and has worked for a decade. Perhaps you are using GnuCash >>> from two places: Applications, and the dmg? I say this because the “?” >>> could happen after restart if the dock item were linked to a dmg file, and >>> the dmg weren’t reloaded on restart. >>> >>> Similarly, a second dock item would suggest a second executable in a >>> different location—although how the dock item could reference a different >>> executable is beyond me. >>> >>> David T. >>> >>>> On Jun 13, 2018, at 5:56 AM, Glen Byram via gnucash-user >>>> <gnucash-user@gnucash.org> wrote: >>>> >>>> I am running macOS Sierra 10.12.6 >>>> >>>> I cannot get Gnucash to reside in the mac dock like other apps. I may have >>>> reported this issue before but I can’t find anything in gnucash-user and >>>> whatever solution I thought I had was only temporary. >>>> >>>> >>>> >>>> 1) The normal process for placing an app into the dock permanently is to >>>> just drag it from the place it is installed (usually the Applications >>>> folder) to a position on the dock that you want. >>>> >>>> Once this is done, you should be able to launch the app from the resulting >>>> dock icon. The same icon should bounce as it launches, then stop with a >>>> dot under the icon to show it is active. >>>> >>>> The behaviour I see is that a duplicate Gnucash icon appears at the end of >>>> the dock and it is this one that bounces/indicates active app. Although >>>> functionally OK, I don’t want 2 icons for the same app when its running >>>> one instance. >>>> >>>> >>>> >>>> 2) I have tried the alternate method of keeping Gnucash in the dock; Make >>>> sure there are no Gnucash dock icons then launch it directly from the >>>> Applications folder. Once launched, right click on the active dock icon >>>> and select Options->Keep in dock. After that, I can move the icon to the >>>> position in the dock I want it to be. It now appears to work perfectly. >>>> Unfortunately, after I log out, or after some periods of sleep (not sure >>>> on the number-seems random) the Gnucash icon gets overlayed with a >>>> question mark indicating that the location of the app is now unknown – >>>> even though it has not changed and is still in the Applications folder. If >>>> I restart the machine when the Gnucash icon is working as expected, I get >>>> a grey question mark in the dock without even the Gnucash icon. Mousing >>>> over the grey question mark gives a Gnucash tooltip but of course it won’t >>>> launch as the location of Gnucash is unknown. The only option is to right >>>> click on the icon+question mark or question mark (by itself) and select >>>> Options->Remove from Dock. >>>> >>>> >>>> >>>> As far as I can tell Gnucash is the only App I have that exhibits this >>>> behaviour. At the start, I thought I had fixed it using method 2 above. >>>> Then after several days the dreaded question mark appeared over the icon. >>>> >>>> Other things I have tried include making an Alias for Gnucash and dragging >>>> that to the dock. It didn’t work and behaved like 1) above (duplicate app >>>> icon on launch). >>>> >>>> I decided maybe the dock was corrupt so I did a reset to default: Terminal >>>> command; “defaults delete com.apple.dock; killall Dock” >>>> >>>> This meant I had to rebuild my preferred dock from scratch. There was no >>>> difference. All other app icons behaved as expected apart from Gnucash. >>>> >>>> >>>> >>>> My conclusion is that Gnucash must have a launch process different to >>>> other apps and/or the drag/drop to dock processing must be different. >>>> >>>> For the time being I tend to stick to Option 2 above as I prefer a single >>>> launch icon on the dock. When Gnucash eventually gets it’s inevitable >>>> question mark I remove it from dock then re-instate it as per 2) above. >>>> But it would be nice to have no need to do that. It’s not urgent or a >>>> matter of life and death but something to ponder. >>>> >>>> >>>> >>>> Cheers >>>> >>>> Glen >>>> >>>> >>>> >>>> _______________________________________________ >>>> gnucash-user mailing list >>>> gnucash-user@gnucash.org >>>> To update your subscription preferences or to unsubscribe: >>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>> If you are using Nabble or Gmane, please see >>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>>> ----- >>>> Please remember to CC this list on all your replies. >>>> You can do this by using Reply-To-List or Reply-All. >>> >>> _______________________________________________ >>> gnucash-user mailing list >>> gnucash-user@gnucash.org >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> If you are using Nabble or Gmane, please see >>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. >> >> >> _______________________________________________ >> gnucash-user mailing list >> gnucash-user@gnucash.org >> To update your subscription preferences or to unsubscribe: >> https://lists.gnucash.org/mailman/listinfo/gnucash-user >> If you are using Nabble or Gmane, please see >> https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >> ----- >> Please remember to CC this list on all your replies. >> You can do this by using Reply-To-List or Reply-All. >> >> >> > _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. 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