Diane,

You already have 2SV protection.  That protection isn't something that
needs to be applied to a new device.  It is applied to your account in
general and so it is already in effect for all login attempts from any
computer or device anywhere.

If you're now able to login to your Gmail on your phone then there's
nothing further that you need to do for that device. Not having to login to
your account each time you want to check your email on a mobile device is
standard practice for logging in on mobile devices.  If you're worried
about someone accessing your account via your phone then setup a phone
lock.

I'd be curious though about what what the person who helped you with your
new phone did to get you logged in. You should have needed to setup an
app/device specific password for your new phone in your Google account
security settings before you could even login on the phone.  You might want
to go to your account security page from a computer and verify that 2SV is
still enabled and see if an app/device specific password has been setup for
that device.




On Wed, Aug 12, 2015 at 4:51 AM DEP/Dodo <[email protected]> wrote:

> Hi, Knowledgeable Ones--
>
> I need your help again.  The good news is I did it!  I have joined the
> 21st century and just purchased a smartphone!  The bad news is I have
> joined the 21st century and just purchased a smartphone!  I was prepared to
> have a lot to learn because I am the kind of person who actually reads
> manuals for various purchases to learn what the product can do beyond just
> the basic things.  So what's the problem?  At the store, when the
> salesperson was setting up the phone, I told her I use Gmail and am set up
> for 2SV on my Google account.  She indicated she knew what that was.  She
> placed an icon for Gmail on the phone, and it works although things looks
> different than they do on a computer.  However, when it came to logging
> into the account, I couldn't get my password to be recognized!  I tried
> repeatedly and, in frustration, I told her my password so she could try.  I
> know that's a big no-no, but I was desperate and felt I had no other
> choice.  She also had trouble and then, suddenly, had success and applied a
> verif. code.  I don't know why this difficulty occurrred, but because of it
> she did something so that I didn't have to log into the account again.
> That is, I can use Gmail, although I never sign in.  But I want the
> protection of 2SV, and as you regular Knowledgeable Ones know, I went
> through h--- with that and continue to be grateful for all your help.
>
> I have Googled for assistance and got to
> https://support.google.com/accounts/troubleshooter/2402620?hl=en#ts=2402624,2461780
>
> but am afraid to go further.  I don't know what an App Password is, how it
> works, or if that's what is actually needed.  I don't want to experiment
> with it and possibly cause more problems.  Would it have to be used with
> the new phone *and* my other computers ?  Is it in addition to or instead
> of my Google password?
>
> I don't know if this is relevant, but for now at least, I want to use the
> new phone for calling (of course!), Gmail, using the I'net, and texting.
>
> I will wait to hear back from you and request that you respond in the most
> basic terms possible.  Also, because of a change in my work schedule, I may
> not be able to proceed with your advice until the weekend.
>
> Thank you in advance for your assistance!
>
> *~Diane*
>
>
>
>
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Regards,

Kenneth

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