Hi, Knowledgeable Ones-- I need your help again. The good news is I did it! I have joined the 21st century and just purchased a smartphone! The bad news is I have joined the 21st century and just purchased a smartphone! I was prepared to have a lot to learn because I am the kind of person who actually reads manuals for various purchases to learn what the product can do beyond just the basic things. So what's the problem? At the store, when the salesperson was setting up the phone, I told her I use Gmail and am set up for 2SV on my Google account. She indicated she knew what that was. She placed an icon for Gmail on the phone, and it works although things looks different than they do on a computer. However, when it came to logging into the account, I couldn't get my password to be recognized! I tried repeatedly and, in frustration, I told her my password so she could try. I know that's a big no-no, but I was desperate and felt I had no other choice. She also had trouble and then, suddenly, had success and applied a verif. code. I don't know why this difficulty occurrred, but because of it she did something so that I didn't have to log into the account again. That is, I can use Gmail, although I never sign in. But I want the protection of 2SV, and as you regular Knowledgeable Ones know, I went through h--- with that and continue to be grateful for all your help.
I have Googled for assistance and got to https://support.google.com/accounts/troubleshooter/2402620?hl=en#ts=2402624,2461780 but am afraid to go further. I don't know what an App Password is, how it works, or if that's what is actually needed. I don't want to experiment with it and possibly cause more problems. Would it have to be used with the new phone *and* my other computers ? Is it in addition to or instead of my Google password? I don't know if this is relevant, but for now at least, I want to use the new phone for calling (of course!), Gmail, using the I'net, and texting. I will wait to hear back from you and request that you respond in the most basic terms possible. Also, because of a change in my work schedule, I may not be able to proceed with your advice until the weekend. Thank you in advance for your assistance! *~Diane* -- You received this message because you are subscribed to the Google Groups "Gmail-Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/gmail-users. For more options, visit https://groups.google.com/d/optout.
