Le 02/09/2011 00:37, Trey Dockendorf a écrit :
For my org we have 100s of categories total for all entities. There
are maybe 30 for the top level entity and up to 100 in some of the sub
entities managed by seperate admins. So for me to create templates
for all those categories would be a nightmare. Ive setup our glpi to
be very distributed in that every department operates independantly
and with very minimal settings enforced globally.
Templates may be delegated by entities and assigned to categories in
sub-entities.
So in option linking template to category you will have no troubles.
After,you will not haveto use templates for all categories. Using
templates will be optional.
You will also use a simple template for several categories.
Regards
Julien
However the second option would not be an administrative burden if I
could delegate template creation to non-super-admins. This is
something id like to see anyways, just havent got around to posting or
making a patch.
- Trey
On Sep 1, 2011 4:34 PM, "MoYo" <m...@indepnet.net
<mailto:m...@indepnet.net>> wrote:
> Le 01/09/2011 23:31, Trey Dockendorf a écrit :
>>
>> The first option sounds better and would allow for more flexability,
>> especially in my organization.
>>
> Could you explain us why ?
>
> Thanks
>
> Julien
>
>> - Trey
>>
>> On Sep 1, 2011 3:33 PM, "MoYo" <m...@indepnet.net
<mailto:m...@indepnet.net>
>> <mailto:m...@indepnet.net <mailto:m...@indepnet.net>>> wrote:
>> > Hi,
>> >
>> > We are working on templates for tickets in order to set mandatories,
>> > hidden and predefined fields.
>> > We have two choices to implement that :
>> > - Permit to choose a template on ticket creation.
>> > - Link templates to ticket's categories. Selecting a category
will load
>> > the template.
>> >
>> > What do you think about these 2 options ?
>> >
>> > Regards
>> >
>> > Julien
>> >
>> >
>> >
>> >
>> > _______________________________________________
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<mailto:Glpi-dev@gna.org <mailto:Glpi-dev@gna.org>>
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>>
>>
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