Selecting a category should be better. When you change category, all extra field appear for this one. So as admin, you can add custom field for this ticket. This should be more intuitive for user too.
Jean-Francois Sanfacon -----Message d'origine----- De : glpi-dev-boun...@gna.org [mailto:glpi-dev-boun...@gna.org] De la part de MoYo Envoyé : 1 septembre 2011 16:33 À : Liste de diffusion des developpeurs GLPI Objet : [Glpi-dev] Template of tickets and categories Hi, We are working on templates for tickets in order to set mandatories, hidden and predefined fields. We have two choices to implement that : - Permit to choose a template on ticket creation. - Link templates to ticket's categories. Selecting a category will load the template. What do you think about these 2 options ? Regards Julien _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev _______________________________________________ Glpi-dev mailing list Glpi-dev@gna.org https://mail.gna.org/listinfo/glpi-dev
