Hi,
patch applied on 0.83 version. Thanks.
Regards
Julien
Le 27/07/2011 01:35, Trey Dockendorf a écrit :
I've attached a git patch file that adds the ability to enable an
option for email followups from unknown users (users not in GLPI db)
to be added to existing tickets. Right now I have a few departments
who operate simply by email addresses and don't want or seem
interested in adding their users to the GLPI database. Right now all
the follow-ups are coming in as new tickets, which is causing
problems. The patch adds a configuration option to allow "anonymous
followups". I've tested this on 0.80.1 , and will post new patch
later this week once I upgrade my dev server to 0.80.2. The following
had to be run on the database to add the option...
ALTER TABLE `glpi_configs` ADD `use_anonymous_followups` TINYINT( 1
) NOT NULL DEFAULT '0' AFTER `use_anonymous_helpdesk` ;
This is my first attempt as really modifying the core GLPI code so be
gentle :) .
Thanks
- Trey
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