External Email - Use Caution        

Thanks Adam for pointing out different behavior at different screen 
resolutions.   I would be interested to know if those resolutions are not 
the native resolution of the external monitor.  The manual/info for any 
monitor should state what it’s native resolution is, e.g.., for a 4K monitor 
native resolution is  3840 X 2160.   If you don’t have the displays 
mirrored, I think when you select System Preferences -> Displays a window 
will appear on each monitor.  Under the Display tab try checking the box 
"default for display" for any external monitor and not the "scale" option for 
the hardware to scale the image up/down in size.

- R.

On Aug 2, 2021, at 16:08, Adam Martersteck <acmar...@gmail.com> 
wrote:        External Email - Use 
Caution        I started getting 
segfaults again but I was able to diagnose what was different.It turns out it 
was not the license file for me. I registered a new license file this 
morning --> it worked on my Mac and I assumed it was the new license; I went 
into the office --> plugged my MacBook into my external monitor --> 
segfaults.Having a display with resolution > 1600x900 caused segfaults. At 
both 2048x1152 or 2560x1440, I am able to 100% replicate segfault error. 
FreeView does not launch.When I downsample the monitor to 1600x900 or 720p or 
unplug the monitor, I can open FreeView without error.Hope this helps other 
people out there.My graphics card on the 13" MacBook Pro is the Intel Iris Plus 
Graphics (1536 MB) from the Quad-Core Intel i5.On Mon, Aug 2, 2021 at 10:28 AM 
Adam Martersteck <acmar...@gmail.com> wrote:I should add: I've used 
this license file for several years wtih FS v.5.1, v5.3, v6, v7+ and developer 
versions. It runs FreeSurfer perfectly on two MacOS computers and on a RedHat 
Linux cluster where it has run thousands of recons + additional processing.The 
license file continued to work -- I could run FreeSurfer commands with it 
and it never reported a missing or unreadable license file.So if you are 
getting segfaults and you think you have a good license -- try requesting a new 
one just in case.On Mon, Aug 2, 2021 at 10:10 AM Adam Martersteck 
<acmar...@gmail.com> wrote:Confirm, just requesting a new license file 
fixed my FreeView MacOS 11.4 segfault errors.Requesting a new license file with 
my same credentials produced an identical text file (same email, same license 
#, same two strings of random letter/digit/symbols).I didn't even need to 
download the new license file (as the identical one was already present) 
or move it into the /Applications/freesurfer/7.2.0 directory -- FreeView just 
began to work perfectly fine with my previously present license.This fixed my 
unusable FreeView in /Applications/freesurfer/7.1.1/ also. Same license file 
was present there, never needed to download the newly requested one. Just 
the act of requesting a new license file fixed it.Strange, right? Doesn't 
sound like a Mac OS permission problem, sounds like an issue with my license 
registration?On Mon, Aug 2, 2021 at 4:41 AM fsbuild <fsbu...@contbay.com> 
wrote:        External Email - Use 
Caution        After some feedback and 
some more testing, I can reproduce that freeview.app in the 7.2.0 release will 
segfault on MacOS 11.4 if the license file cannot be found or it cannot be 
read.  One user reported that he had to get a new license file in order 
for it to work.  The link for that is here,  MailScanner has detected 
a possible fraud attempt from "secure-web.cisco.com" claiming to 
be https://secure-web.cisco.com/1MxE6xP8mPPjlSA8T50wRDKo-y1FrIDbXFfaR9j9rYsiDd2ZuhUnpj78tw1LE0aQ5KEdn5AjnbGLpd_g-xVUoDJndZrvyhsPzbUyhaOoIelzpXTsgCOmo8QrC62AwL-vzL2VmszuwyqzpSBxwGInwVGLdejf4yzQWB4m0_a2Kw2a3Iq-vjAIsGsnTbnOUF9LhLTL8YJYl1fFDwgs_hsspdzgqT3xO9iAbZqYlzwcsFlDNAeoDpP3spfJ0VUATy4K07j18TOGCn4uM4B5P0lsWyQ/https%3A%2F%2Fsurfer.nmr.mgh.harvard.edu%2Fregistration.html-
 R..On Jul 29, 2021, at 14:34, Adam Martersteck <acmar...@gmail.com> 
wrote:        External Email - Use 
Caution        Here's a log from a 
completely clean install of FreeSurfer 7.2.0.On an Intel processor MacBook Pro, 
running macOS Big Sur (11.4).__Starting with a completely clean install of 
FreeSurfer 7.2.0__Copied license file over from 7.1.1.(Confirmed license file 
works by running mri_convert)MacBook-Pro:freesurfer adam$ 
freeview/Applications/freesurfer/7.2.0/bin/freeview: line 2: 38945 Segmentation 
fault: 11  $FREESURFER_HOME/Freeview..app/Contents/MacOS/freeview 
"$@"MacBook-Pro:freesurfer adam$ 
freeview/Applications/freesurfer/7.2.0/bin/freeview: line 2: 38951 Segmentation 
fault: 11  $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview 
"$@"MacBook-Pro:freesurfer adam$ 
freeview/Applications/freesurfer/7.2.0/bin/freeview: line 2: 38954 Segmentation 
fault: 11  $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview 
"$@"MacBook-Pro:freesurfer adam$ 
freeview/Applications/freesurfer/7.2.0/bin/freeview: line 2: 38974 Segmentation 
fault: 11  $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview 
"$@"MacBook-Pro:freesurfer adam$ 
freeview/Applications/freesurfer/7.2.0/bin/freeview: line 2: 38977 Segmentation 
fault: 11  $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview "$@"(Line 
numbers that it faults at are linearly increasing?)With export 
QT_DEBUG_PLUGINS=1I have attached the output log from "freeview 
> freeview_QT_DEBUG_log.txt".The tail of it is:"loaded library 
"/Applications/freesurfer/7.2.0/Freeview.app/Contents/PlugIns/imageformats/libqtiff.dylib"loaded
 library 
"/Applications/freesurfer/7.2.0/Freeview.app/Contents/PlugIns/imageformats/libqwbmp.dylib"loaded
 library 
"/Applications/freesurfer/7.2.0/Freeview..app/Contents/PlugIns/imageformats/libqwebp.dylib"/Applications/freesurfer/7.2.0/bin/freeview:
 line 2: 39147 Segmentation fault: 11 
 $FREESURFER_HOME/Freeview.app/Contents/MacOS/freeview "$@""It perfectly 
replicates in FreeSurfer 7.1.1. Same error, same debug log.-AdamOn Wed, Jul 28, 
2021 at 8:53 PM fsbuild <fsbu...@contbay.com> 
wrote:        External Email - Use 
Caution        If you have not already 
done so, see if you get a different result by double clicking on the 
Freeview.app icon under /Applications/freesurfer/7.2.0 with the mouse.You can 
try this variation on what's been previously suggested.1) run a bash shell$ 
bash2) setup freesurfer environment$ export 
FREESURFER_HOME=/Applications/freesurfer/7.2.0$ source 
$FREESURFER_HOME/SetUpFreeSurfer.sh-------- 
freesurfer-darwin-macOS-7.2.0-20210713-aa8f76b --------Setting up environment 
for FreeSurfer/FS-FAST (and FSL)FREESURFER_HOME   
/Applications/freesurfer/7.2..0FSFAST_HOME       
/Applications/freesurfer/7.2.0/fsfastFSF_OUTPUT_FORMAT 
nii.gzSUBJECTS_DIR      
/Applications/freesurfer/7.2.0/subjectsMNI_DIR          
 /Applications/freesurfer/7.2.0/mni3) Locate your license file (I name mine 
license.txt) in your home directory and check you can read its contents,$ 
export FS_LICENSE=$HOME/license.txt$ cat $FS_LICENSE... check the output 
....... first line should contain email address ...... followed by 3 more lines 
...4) set environment variable for debug$ export QT_DEBUG_PLUGINS=15) run 
freeview with no arguments$ which 
freeview/Applications/freesurfer/7.2.0/bin/freeview$ freeview... an empty 
freeview window should appear and persist on the screen ...At this point the 
last few lines of output in the terminal window should now be:Got keys from 
plugin meta data ("svg", "svgz", "svg.gz")QFactoryLoader::QFactoryLoader() 
checking directory path 
"/Applications/freesurfer/7.2.0/Freeview.app/Contents/MacOS/iconengines" 
....QFactoryLoader::QFactoryLoader() checking directory path 
"/Applications/freesurfer/7.2.0/Freeview.app/Contents/PlugIns/accessible" 
...QFactoryLoader::QFactoryLoader() checking directory path 
"/Applications/freesurfer/7.2.0/Freeview.app/Contents/MacOS/accessible" ...6) 
Use the freeview application "File" pull down menu to select "load 
volume".  In the window that comes up, click on the yellow folder icon to 
the r.h.s of the folder/file entry box under "Select Volume File".  In the 
Finder window that comes up, navigate to 
/Applications/freesurfer/7..2.0/subjects/bert/mri and select the brain.mgz 
file..  Click on OPEN. That path/filename will appear in the load volume 
text entry box.  Don't check/change any of the options for loading the 
volume and click OK.The steps above worked for me to load that volume using an 
Intel MacPro laptop with the 7.2.0 release running under either MacOS 10.15.7 
(Catlaina) or MacOS 11.4 (Big Sur) w/o freeview exiting or producing any 
further output in the terminal window.  If it fails on your machine, you 
could send along the Qt debug output after the lines listed above.  Please 
do not send the output from cat'ing your license file though..- R.On Jul 28, 
2021, at 14:53, fsbuild <fsbu...@contbay.com> 
wrote:        External Email - Use 
Caution        Please check 
in “energy saver” preferences that “automatic graphics switching” is not 
selected so that high performance graphics is always used.- R.On Jul 28, 2021, 
at 14:36, Sahil Bajaj <sahil.br...@gmail.com> 
wrote:        External Email - Use 
Caution        Hi Freesurfer team,I am 
also having a similar issue from the last few weeks. I hope we will get a 
solution soon.Thanks,Sahil On Wed, Jul 28, 2021 at 11:15 AM Tom Parker 
<tomparke...@gmail.com> 
wrote:        External Email - Use 
Caution        I have just installed 
Freesurfer 7.2.0 for Mac. When I attempt to open Freeview it crashes. Full 
details of error messages below.Any advice to correct would be much 
appreciated.Many 
thanks!_______________________________________________Freesurfer mailing 
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