Hi!
Thanks, downgrading fwupd to 1.5.9 solved the issue.
I could upgrade the firmware of the second component.
Best,
Albert
On 7/24/21 10:17 AM, Benjamin Berg wrote:
Hi,
right, that explains it. You should see a subdevice for the
configuration, and that is not there.
It'll be this issue:
https://github.com/fwupd/fwupd/issues/3364
You'll need to either update fwupd to a fixed version or downgrade to
before the regression happened.
Benjamin
On Fri, 2021-07-23 at 22:23 +0200, Albert Schimpf wrote:
Hi,
yes, fwupdmgr update with the device id supplied results in:
current version is 10.01.3273255: 10.01.3273255=same
fwupdmgr get-history also shows that the update was applied.
I attached the history as a text file.
One thing I'm wondering is why there are two firmware updates listed
online at fwupd.org/lvfs/devices, Prometheus Fingerprint Reader Device
Update and
Prometheus Fingerprint Reader Configuration Device Update.
I could only do the Reader Device Update via fwupd.
Albert
On 7/23/21 5:46 PM, Benjamin Berg wrote:
Hi,
have you double checked that you have the latest firmware installed
by
using fwupd?
Benjamin
On Fri, 2021-07-23 at 17:08 +0200, Albert Schimpf wrote:
Hello everyone.
I'm trying to get the fingerprint reader to work on my HP g7 435
laptop,
5.13.4-arch1-1 kernel.
The fingerprint reader from Synaptics (06cb:00df) seems to be
supported
since last year.
I fiddled around a lot but can't get it to work.
I first cleared the fingerprints in the BIOS.
I updated the firmware (Prometheus) via fwupdmgr.
I configured the policy kit correctly.
fprintd service is running.
When trying the `fprintd-enroll` command, this is the output:
Using device /net/reactivated/Fprint/Device/0
Enrolling right-index-finger finger.
Enroll result: enroll-stage-passed
Enroll result: enroll-unknown-error
The password is requested by the policy kit agent and then it
aborts.
The service log reports:
Device reported an error during enroll: Enrollment failed (104)
There were some suggestions to downgrade fprint to 1.90, but that
didn't
work.
Then I removed the packaged versions and compiled fprintd and
libfprint
from source today and the error stays the same.
messages?
Best,
Albert
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