Hi, right, that explains it. You should see a subdevice for the configuration, and that is not there.
It'll be this issue: https://github.com/fwupd/fwupd/issues/3364 You'll need to either update fwupd to a fixed version or downgrade to before the regression happened. Benjamin On Fri, 2021-07-23 at 22:23 +0200, Albert Schimpf wrote: > Hi, > > yes, fwupdmgr update with the device id supplied results in: > > current version is 10.01.3273255: 10.01.3273255=same > > fwupdmgr get-history also shows that the update was applied. > I attached the history as a text file. > > One thing I'm wondering is why there are two firmware updates listed > online at fwupd.org/lvfs/devices, Prometheus Fingerprint Reader Device > Update and > Prometheus Fingerprint Reader Configuration Device Update. > I could only do the Reader Device Update via fwupd. > > Albert > > On 7/23/21 5:46 PM, Benjamin Berg wrote: > > Hi, > > > > have you double checked that you have the latest firmware installed > > by > > using fwupd? > > > > Benjamin > > > > On Fri, 2021-07-23 at 17:08 +0200, Albert Schimpf wrote: > > > Hello everyone. > > > > > > I'm trying to get the fingerprint reader to work on my HP g7 435 > > > laptop, > > > 5.13.4-arch1-1 kernel. > > > The fingerprint reader from Synaptics (06cb:00df) seems to be > > > supported > > > since last year. > > > I fiddled around a lot but can't get it to work. > > > > > > I first cleared the fingerprints in the BIOS. > > > I updated the firmware (Prometheus) via fwupdmgr. > > > I configured the policy kit correctly. > > > fprintd service is running. > > > > > > When trying the `fprintd-enroll` command, this is the output: > > > > > > Using device /net/reactivated/Fprint/Device/0 > > > Enrolling right-index-finger finger. > > > Enroll result: enroll-stage-passed > > > Enroll result: enroll-unknown-error > > > > > > The password is requested by the policy kit agent and then it > > > aborts. > > > > > > The service log reports: > > > > > > Device reported an error during enroll: Enrollment failed (104) > > > > > > There were some suggestions to downgrade fprint to 1.90, but that > > > didn't > > > work. > > > Then I removed the packaged versions and compiled fprintd and > > > libfprint > > > from source today and the error stays the same. > > > > > > messages? > > > > > > Best, > > > Albert > > > _______________________________________________ > > > fprint mailing list > > > fprint@lists.freedesktop.org > > > https://lists.freedesktop.org/mailman/listinfo/fprint > > > > > > _______________________________________________ > fprint mailing list > fprint@lists.freedesktop.org > https://lists.freedesktop.org/mailman/listinfo/fprint
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