Mike & Tracy Holt wrote:

> EXACTLY!!!  I couldn't have said it better. I would like to add though, 
> NOWHERE on the mandrake site does it mention that the commercial apps 
> are demos.  NOWHERE on the box you have on the shelves in the store 
> mention that they are demos and if it were Microsoft which had done this 
> (civileme) you would be bitching about it to no end.  It's plain and 
> simple FALSE ADVERTISING!!
> 
> On the flip side, mandrake is my favorite distro and I would've simply 
> DONATED MONEY (as is available on the mandrakestore web site) had I 
> known that I was only getting stuff that I already have on my computer! 
>  I'm also now going to have to wait to buy win4lin as it's not in the 
> budget this month after sending away for a mandrake prosuite pack which 
> I THOUGHT INCLUDED THAT SOFTWARE PACKAGE!  AARGH!!!  I AM NOW VERY 
> PISSED OFF!!!  Like Jose has already said, it would've been far better 
> NOT to have included those packages because I feel mandrake is worth 
> supporting WITHOUT that stuff.  Since I end up using cooker most of the 
> time, I tend to download the stuff I need, it would've been much more 
> convenient if I had known what I was getting in the package before I 
> bought it.
> 
> And finally; civileme, your arguments are very weak - you make it sound 
> as though a complete rookie would be buying your prosuite package?  Why? 
>  That doesn't make any sense - if someone were that unfamiliar with 
> linux as to not be able to sucessfully install and use StarOffice, do 
> you really think they're going to go out and buy your most expensive 
> package?  Let me see a show of hands from all people who run and jump 
> right in the flippin pool before checking to see if there's any water?? 
>  And if you want to include mandrakeized packages for some other 
> 'high-end' server software, advertise it as that and sell it separatly! 
>  $20 for a cd full of mdk.rpm's and say it's tested and approved to run 
> on mdk 8.1 - but you still must say that they are DEMOS!!!  DAMN!  How 
> hard is that to understand?!
> 
> Mike
> 
> Jose M. Sanchez wrote:
> 
>> No you are approaching this the wrong way.
>>
>> The DVD version is touted as containing other "packages" available to
>> the end user.
>>
>> As a result many people purchase this package expecting ALL of those
>> listed applications to be available on the DVD.
>>
>> This is what leaves the "ripped off" feeling.
>>
>> It would have been far better NOT to have included these demo packages
>> or at least not have listed them the way your marketing people have as
>> an enticement to purchase the Prosuite.
>>
>> What you are doing is effectively making everyone feel short changed.
>>
>> That said, yes you can provide bundled in commercial packages at added
>> cost on additional cds provided the end user is fully cognizant of what
>> they are getting.
>>
>> A "Game release" version of Linux should not only be tailored to be
>> "game friendly" but ideally should include a full title or two, even if
>> this brings up the price. Eh, wait, that's exactly what you did!
>>
>> Mandrake is in a unique position, in that it can negociate deals with
>> the producers to provide fully bundled in apps at a low cost. When you
>> list extra applications as "included", this is what we expect. The
>> assumption is that the added cost is to pay for these apps.
>>
>> As an end user, if I'm popping extra money for a "pro" version or the
>> like, the first thing I do is look to see what is included. I did this
>> when looking at the Pro-suite release...
>>
>> Oooh it looked nice, all those extra apps listed in the matrix.
>>
>> Well I get the DVD product only to find that there really ARE NO extra
>> apps, other than the few Mandrakized RPM's for the free apps already
>> available on the internet.
>>
>> Hmmm. Not a good buy IMHO.
>>
>> If I'd have been told that I could get the 3CD set, but for 20.00 more
>> I'd get another CD with the Mandrakized RPM's, I'd have gone for the
>> latter and felt pretty good about it.
>>
>> As it is, sorry Civilme, Mandrake's marketing people don't "get it".
>>
>> Remember I'm merely voicing my displeasure. This represents a minimum of
>> 100 or so people who feel likewise but never bother posting messages
>> about this.
>>
>> Pointing to other releases is also a non-sequitor, who cares?
>>
>> I'm only going by what is posted on Mandrake's web site which is
>> misleading.
>>
>> -JMS
>>
>> |-----Original Message-----
>> |From: civileme [mailto:[EMAIL PROTECTED]] |Sent: Saturday, 
>> November 24, 2001 3:57 PM
>> |To: [EMAIL PROTECTED]; 'Mike & Tracy Holt'
>> |Cc: [EMAIL PROTECTED]
>> |Subject: Re: [expert] Extras in the DVD release
>> |
>> |
>> |On Saturday 24 November 2001 10:29 am, Jose M. Sanchez wrote:
>> |> Yeap, that's why the Prosuite DVD leaves a bad "taste".
>> |>
>> |> The source RPM's are included, which is nice, but aside from 
>> already |> free freebies, the DVD only gives you Mandrakized RPM's for 
>> the |> programs I listed.
>> |>
>> |> Yeah it's nice that the RPM's are included for Realplayer, but 
>> since |> it's a free release, it really should have been packaged in 
>> the |> original release, etc.
>> |>
>> |> -JMS
>> |>
>> |> |-----Original Message-----
>> |> |From: Mike & Tracy Holt [mailto:[EMAIL PROTECTED]]
>> |> |Sent: Saturday, November 24, 2001 12:30 PM
>> |> |To: [EMAIL PROTECTED]
>> |> |Subject: Re: [expert] Extras in the DVD release
>> |> |
>> |> |
>> |> |
>> |> |WHAT?????  Why would they package demos on disk and advertise it 
>> as |> |part of the distribution?  I specifically commented on this in 
>> |> |writing to sales and the lack of comment back lead me to |believe 
>> that |> |they had somehow included full versions.  Maybe it was a 
>> |little much |> |to expect, but I think that's false advertising.  
>> When you look at |> |the comparison between the different packages, 
>> it's made to sound |> |like you're getting something more by buying 
>> the bigger packages.  |> |The only thing this helps
>> |> |is a person with a dialup connection - in which case, buying a
>> |> |prosuite
>> |> |dvd with server software isn't necessary anyway (how are |you 
>> going to
>> |> |run a server on dialup????)
>> |> |
>> |> |This is the third time I've fallen for this - I'm trying to 
>> support |> |linux, and feel like I've been ripped off!
>> |> |
>> |> |Needless to say, I've got a dvd coming in the mail and hearing the 
>> |> |all the commercial apps are just time-bombed or demos is really |> 
>> |annoying. Mike
>> |
>>
>>
>>
>>
>> ------------------------------------------------------------------------
>>
>> Want to buy your Pack or Services from MandrakeSoft? Go to 
>> http://www.mandrakestore.com
>>
> 
> 
> 



-- 
Mike & Tracy Holt               \|||/
Kirkland, WA                    (o o)
[EMAIL PROTECTED]    ----o00--(_)--00o----
www.holt-tech.net
---
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