Another option you may want to look into is using the "Suppress Holds and 
Transits" check in modifier when staff identify an item that needs to go to 
Bindery.  When you use this check in modifier the item is given the status of 
Reshelving which you can then change to Bindery.

It won't help you if staff don't realize the item is damaged until after the 
item is checked in but may be worth exploring.

Jennifer


--

Jennifer Pringle (she/her)

Co-op Support - Training Lead

BC Libraries Cooperative

Toll-free: 1-888-848-9250

Email:[email protected]

Website: http://bc.libraries.coop



Gratefully acknowledging that I live and work in the unceded Traditional 
Territory of the St'at'yemc Nations.



________________________________
From: Terran McCanna via Evergreen-general 
<[email protected]>
Sent: Thursday, August 14, 2025 2:33 PM
To: Owen Hoke <[email protected]>
Cc: Evergreen Discussion Group <[email protected]>; 
Terran McCanna <[email protected]>
Subject: [Evergreen-general] Re: Edit "Un-editable" Item Status

Yes, it may just be a difference in workflows. If it were me, and assuming that 
any library could send any copy to the bindery for repairs, I would just have 
staff use Mark Damaged prior to checkin - this will change the status, close 
the circulation, prevent it from going into transit, hide it from the OPAC, and 
make it non-hold-targetable all in one step.

(We are a little different since we are a large consortium - we *want* it to go 
into transit to the owning library system before it gets marked damaged since 
each library system does their own repairs, and only the owning library can 
determine whether or not they want to bill the last patron for damages.)

On Thu, Aug 14, 2025 at 5:16 PM Owen Hoke 
<[email protected]<mailto:[email protected]>> wrote:
When I say goes into transit, it could be either for filling a hold or 
returning to its owning library. As soon as an item gets checked in, our system 
puts it into an "In Transit" status (unless it's checked in at its destination 
library, then it goes into reshelving status I believe). Canceling the transit 
in either instance gives us the same issue of an unchangeable "Canceled 
Transit" status.

I suppose our reason for not using Mark Damaged is due to how our work flow is 
set up. Currently, staff knows to send items to "Bindery" when they need a new 
jacket, new DVD cover, etc. Since it hasn't been procedure for staff to use the 
"Mark Damaged" function - except as a work around for cancelling transit - I'm 
just looking to see if there is a way to make it so they can cancel the transit 
and change the item status without needing the extra step of marking the item 
as damaged.

If there isn't a way to do this, it's certainly worth looking into changing 
procedure for our staff to consistently use "Mark Damaged" but I was just 
looking for a setting that may or may not exist that I haven't found yet!

Thanks for the help!

Owen Hoke, Delivery Services Coordinator
East Central Regional Library (ECRL)
http://www.ecrlib.org/  [email protected]<mailto:[email protected]>
________________________________
From: Terran McCanna 
<[email protected]<mailto:[email protected]>>
Sent: Thursday, August 14, 2025 4:02 PM
To: Evergreen Discussion Group 
<[email protected]<mailto:[email protected]>>
Cc: Owen Hoke <[email protected]<mailto:[email protected]>>
Subject: Re: [Evergreen-general] Edit "Un-editable" Item Status

You don't often get email from 
[email protected]<mailto:[email protected]>. Learn why 
this is important<https://aka.ms/LearnAboutSenderIdentification>
To clarify, when you say you check it in and it goes into transit, do you mean 
it's going into transit to fill a hold or to return to its owning library?

Is there a reason why you don't use the Mark Damaged option for this?


On Thu, Aug 14, 2025 at 4:53 PM Owen Hoke via Evergreen-general 
<[email protected]<mailto:[email protected]>>
 wrote:
Hello!

My library is looking at streamlining our process for handling damaged items. 
Here's the issue we are running into:

If an item is checked in, it automatically goes into "In Transit" status. If we 
cancel the transit, it goes into "Canceled Transit" status. If we want to send 
it to our bindery, we typically want to change it to a "Bindery" status so it 
can't be held, etc. However, the "Canceled Transit" status doesn't allow us to 
manually change the item status in either the item status menu nor the holdings 
editor. To clarify, if an item has the "Canceled Transit" status, the item 
status dropdown is greyed out.

Our current workaround is to mark the item as discard/weed, which we can then 
go in and manually change to "bindery" however some of our newer staff may have 
issues with learning this workaround.

My questions is this, is there a way in the settings to permit certain item 
statuses - in this case "Canceled Transit" - to become changeable. If I wanted 
to go from "Canceled Transit" to "Bindery" is there a way to make it happen?

Thanks!

Owen Hoke, Delivery Services Coordinator
East Central Regional Library (ECRL)
http://www.ecrlib.org/  [email protected]<mailto:[email protected]>
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