When I say goes into transit, it could be either for filling a hold or returning to its owning library. As soon as an item gets checked in, our system puts it into an "In Transit" status (unless it's checked in at its destination library, then it goes into reshelving status I believe). Canceling the transit in either instance gives us the same issue of an unchangeable "Canceled Transit" status.
I suppose our reason for not using Mark Damaged is due to how our work flow is set up. Currently, staff knows to send items to "Bindery" when they need a new jacket, new DVD cover, etc. Since it hasn't been procedure for staff to use the "Mark Damaged" function - except as a work around for cancelling transit - I'm just looking to see if there is a way to make it so they can cancel the transit and change the item status without needing the extra step of marking the item as damaged. If there isn't a way to do this, it's certainly worth looking into changing procedure for our staff to consistently use "Mark Damaged" but I was just looking for a setting that may or may not exist that I haven't found yet! Thanks for the help! Owen Hoke, Delivery Services Coordinator East Central Regional Library (ECRL) http://www.ecrlib.org/ [email protected] ________________________________ From: Terran McCanna <[email protected]> Sent: Thursday, August 14, 2025 4:02 PM To: Evergreen Discussion Group <[email protected]> Cc: Owen Hoke <[email protected]> Subject: Re: [Evergreen-general] Edit "Un-editable" Item Status You don't often get email from [email protected]. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification> To clarify, when you say you check it in and it goes into transit, do you mean it's going into transit to fill a hold or to return to its owning library? Is there a reason why you don't use the Mark Damaged option for this? On Thu, Aug 14, 2025 at 4:53 PM Owen Hoke via Evergreen-general <[email protected]<mailto:[email protected]>> wrote: Hello! My library is looking at streamlining our process for handling damaged items. Here's the issue we are running into: If an item is checked in, it automatically goes into "In Transit" status. If we cancel the transit, it goes into "Canceled Transit" status. If we want to send it to our bindery, we typically want to change it to a "Bindery" status so it can't be held, etc. However, the "Canceled Transit" status doesn't allow us to manually change the item status in either the item status menu nor the holdings editor. To clarify, if an item has the "Canceled Transit" status, the item status dropdown is greyed out. Our current workaround is to mark the item as discard/weed, which we can then go in and manually change to "bindery" however some of our newer staff may have issues with learning this workaround. My questions is this, is there a way in the settings to permit certain item statuses - in this case "Canceled Transit" - to become changeable. If I wanted to go from "Canceled Transit" to "Bindery" is there a way to make it happen? Thanks! Owen Hoke, Delivery Services Coordinator East Central Regional Library (ECRL) http://www.ecrlib.org/ [email protected]<mailto:[email protected]> _______________________________________________ Evergreen-general mailing list -- [email protected]<mailto:[email protected]> To unsubscribe send an email to [email protected]<mailto:[email protected]>
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