My senior management have noticed, so I’ve logged it to get the ball moving.
https://bugzilla.mozilla.org/show_bug.cgi?id=1619634 Will Spratt IT Science Support Specialist Tel: 01904 46 2631 From: Enterprise <[email protected]> On Behalf Of Osdoba, Sascha Sent: 03 March 2020 13:47 To: [email protected] Subject: Re: [Mozilla Enterprise] Slow search over combined address and search bar Hi Will, i did not, didnt get the user on the phone yet. Sascha Von: Enterprise <[email protected]<mailto:[email protected]>> Im Auftrag von William Spratt Gesendet: Dienstag, 3. März 2020 14:25 An: [email protected]<mailto:[email protected]> Betreff: Re: [Mozilla Enterprise] Slow search over combined address and search bar Hi Sasha, Did you raise a Bugzilla for this? If so, can I have the link? Otherwise, I’ll raise one. Regards Will Will Spratt IT Science Support Specialist Tel: 01904 46 2631 From: Mike Kaply <[email protected]<mailto:[email protected]>> Sent: 28 February 2020 14:48 To: William Spratt <[email protected]<mailto:[email protected]>> Cc: [email protected]<mailto:[email protected]> Subject: Re: [Mozilla Enterprise] Slow search over combined address and search bar Yes, please open a bug so I can get the search team involved. Mike On Fri, Feb 28, 2020 at 8:23 AM William Spratt <[email protected]<mailto:[email protected]>> wrote: James is correct. We're seeing slow responses from searches from the address bar, but not with other connections, so assumed the assumed the root cause wasn't with Firefox but with our Firewall (as it manages the internet traffic). Using the search bar (as you pointed out) doesn't trigger the delay, so is a good workaround. Something we've noticed is that searches from the address bar won't trigger the delay if done immediately after the first search resolves. Then after a couple of minutes the delay is triggered again. Regards Will Will Spratt IT Science Support Specialist Tel: 01904 46 2631 -----Original Message----- From: Enterprise <[email protected]<mailto:[email protected]>> On Behalf Of James Pearson Sent: 28 February 2020 13:45 To: Osdoba, Sascha <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]> Subject: Re: [Mozilla Enterprise] Slow search over combined address and search bar I'm guessing the workaround is to enable the separate search bar and not use the URL bar for searches ? James Pearson Osdoba, Sascha wrote: > > Hi Will, > > i dont understand your answer... firewall?? workaround?? > > You may replied to the wrong email? > > > Regards, > > Sascha > > > -----Ursprüngliche Nachricht----- > Von: William Spratt > <[email protected]<mailto:[email protected]>> > Gesendet: Freitag, 28. Februar 2020 13:59 > An: Osdoba, Sascha <[email protected]<mailto:[email protected]>>; > [email protected]<mailto:[email protected]> > Betreff: RE: Slow search over combined address and search bar > > Hi All, > > We've noticed that as well. I'd assumed it was our Firewall. Thanks for the > workaround. > > Regards > > Will > > Will Spratt > IT Science Support Specialist > Tel: 01904 46 2631 > > -----Original Message----- > From: Enterprise > <[email protected]<mailto:[email protected]>> On > Behalf Of Osdoba, > Sascha > Sent: 28 February 2020 11:39 > To: [email protected]<mailto:[email protected]> > Subject: [Mozilla Enterprise] Slow search over combined address and > search bar > > Dear all, > > I have some users who are facing a delay if they type some search pattern to > the address bar until their search provider (google is configured) is opened > in Firefox. > they are using the combined address and search bar. It won't happen if they > use the separated address and search bar. > > We all are using same FF version 68.5.0 x64 on Windows 10 x64. > > I can't reproduce it on my device (takes 3-4 sec if I provide one word and > only 1-2 second if provide two or more words). The colleagues have a delay of > 10-15 seconds. > I already created a new Firefox profile but the delay is still there. > > I know that if you enter only one word that it checks for a website with that > name but it should always use searching if I enter two or more words. > > Any hints on that? > > > Regards, > > Sascha > > > _______________________________________________ > Enterprise mailing list > [email protected]<mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected]<mailto:[email protected]> with a > subject of "unsubscribe" > _______________________________________________ > Enterprise mailing list > [email protected]<mailto:[email protected]> > https://mail.mozilla.org/listinfo/enterprise > > To unsubscribe from this list, please visit > https://mail.mozilla.org/listinfo/enterprise or send an email to > [email protected]<mailto:[email protected]> with a > subject of "unsubscribe" > _______________________________________________ Enterprise mailing list [email protected]<mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected]<mailto:[email protected]> with a subject of "unsubscribe" _______________________________________________ Enterprise mailing list [email protected]<mailto:[email protected]> https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected]<mailto:[email protected]> with a subject of "unsubscribe"
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