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I think especially because of the recommendation to use 52ESR in the
last months, when needing NPAPI-plugin support, inveigled many
consumers to install 52ESR and maybee also subscribe to this mailing
list. Best regards Am 29.11.2017 um 10:58 schrieb
Sylvestre Ledru:
On 29/11/2017 10:56, James Pearson wrote:Informatique wrote:Dear fellow sysadmins,These episodes of bunch of guys trying to get out of the list and figuring how to do so happens quite frequently. They are not techies (otherwise they would figure out how to unsubscribe themselves), showing that they should not have subscribed in the first place. It appears that there is a flaw somewhere : either they were misdirected to their list, either they got subscribed without their (informed) consent. Is it possible for list admins to investigate the problem ? How these people get subscribed here ? Is it possible that there's a bot filling adresses in this list ? (to test them ? that would be weird…)I believe the 'problem' is the web page at: https://www.mozilla.org/en-US/firefox/organizations/ This is the page that most people will arrive at when searching for info about the ESR release Unfortunately, the terminology on that page 'implies' that you need to sign up to this list before doing anything else ... i.e. using the term 'Step' normally means you need to complete 'Step 1' (sign up to the list) before proceeding to 'Step 2' (download ESR) I definitely got that impression when I was looking for info about ESR over 5 years ago (although I wanted to sign up!) - so I'm not surprised so many people join this list 'by mistake' My suggestion would be to get that page changed and replace the 'Step 1' and 'Step 2' paragraphs with something like: * Review our handy FAQ about Firefox ESR [link] * Download Firefox ESR [link] * Join the Enterprise Working Group (EWG) mailing list [link] to discuss deploying and configuring Firefox ESR with other community members and receive regular communications regarding product updates and support i.e. no mention of 'Steps' or 'strongly encouraging' list membership :-) My guess is that those just interested in finding out about basics of ESR or just wanting to download it, will have followed the FAQ or download links and left the page so never get to the mail list link ... i.e. only those that _really_ want to sign up will follow the list linkYou are probably right. I will make sure we address that soon. It is surprising to have potential sysadmin unaware of the (un)subscription process of a mailman mailing list. Thanks, Sylvestre _______________________________________________ Enterprise mailing list [email protected] https://mail.mozilla.org/listinfo/enterprise To unsubscribe from this list, please visit https://mail.mozilla.org/listinfo/enterprise or send an email to [email protected] with a subject of "unsubscribe" |
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