> Date: Wed, 8 Jul 2009 00:30:22 -0300
> From: [email protected]
> To: [email protected]
> Subject: Re: [Emc-users] OpenGL on EMC2? + 7i43
> 
> I have bough a board, directed by EMC people.
> I am not dissapointed with MEsa, i'm dissapointed with the people who 
> advised me.
> 
> In my country, when */you/* direct someone to buy/do something that 
> gives /*you*/ _.OR._ another an unjustified profit while the 
> buyer/customer/doer gets a dissadvantage /*YOU*/ are responsible. That's 
> called fraud and /*you*/ go to jail.
> 


Richard

First this is all my personal opinion not the EMC group's.

Is an apology you are looking for?
I am a member of EMC's development.  I, personally am sorry
that your experience with EMC was less then what you hoped.
I can assure you no one was trying to pull a fast one on you.
Certainly no one was trying to fraud you.
The hostmot2 software was and is very new. When the person who
writes the software tests it it is fairly easy to miss bugs because the 
person tends to use it as he intended. The more it is used by other people
(especially non programmers) the more these are flushed out. As Developers
we support this by fixing them as best and fast as we can. Now programmers 
(as a rule) are just terrible about documentation. Docs are boring - new 
features
are fun. 
Actually the docs are way way better now then even a year ago, as far as being 
up to date, correct and usable. But they are just like the software / 
programmers. 
When you write them they make sense to you but you knew what you meant!
On top of that, in a rapidly developing project it's pretty easy to have the 
docs 
(usually just slightly) out of date. 

We are not perfect - we just try to do our best.

On our side, yes maybe we need to evaluate how we release or advertise the
state of our software. In fact we have already discussed it in general, to avoid
problems.
The real problem comes that we think it is right/ bug free because we have 
tested / used it . But the software is complicated and flexible- we need more 
people to test / use it. We don't pay people to test. I'm pretty sure profit 
companies do. So we release it. If and when problems come up we fix them.
In most cases the problems that come up are obscure / minor anyways.
Usually this works very well-sometimes not so well.

I understand it can be very frustrating, it is frustrating for us too- we want 
people
to have success and fun with EMC!
But no one likes to be 'beat-up' over these problems, especially if we are not 
paid
to put up with it. We do this because we like the challenge, or like to give 
back,
or like to tinker.....

So Richard again I am sorry things worked out so badly for you.
If you still want help with using the mesa board and EMC we can
help but you have to stop the negativity now. Your point is across now

To everyone else: We got our point across too - lets move on to some
positive energy. If things need changing to help a new person out then
lets hear it or volunteer to help do it. If there is problems or disappointments
lets get to the point, keep the negativity to the minimum,  And lets fix it!

I think what this situation is really saying is that EMC is getting heard about-
now it's not just the gurus and power tinkers that want to use it, regular 
people who don't want to invest the time to learn why something works 
they just want to use it. As far as I'm concerned I say welcome- we'll try to 
help.

Chris Morley
 

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