Hi Adam;
Is the product small/light enough that it could be returned to the factory
for relabelling?
What exactly is wrong with the labels?  You mentioned the ratings are
correct.  Is the NRTL logo or file number incorrect? Some parts of the
label may be changed without a field marking exercise, but I'd discuss this
with the NRTL to see what they are comfortable with.

-Ken A

On Wed, Oct 25, 2023 at 10:05 PM Adam Dixon <[email protected]>
wrote:

> I'd appreciate feedback about steps to take if a small batch of labels
> were printed/applied/shipped with an erroneous format.  A friend with whom
> I worked years ago posed the question during a long overdue lunch.  I tried
> searching a few NRTL sites and PSTC archives but didn't find a link or
> documentation that I could pass along.  There was an early 2023 PSTC
> discussion about maintaining UL label *with field modifications* but the
> question was strictly about the label format (logo, unique ID).  The
> power/voltage/current values are correct.  Seems like an odd case to me.
>
> Might anyone have a link, document or experience that would help clarify
> the direction to take?
>
> Many thanks,
> Adam in Atlanta
> [email protected]
>
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