Hi Amund,

In the European Union, it depends on the Directive that is applicable for your 
product. Both the Low Voltage Directive 2014/35/EU (L_2014096EN.01035701.xml 
(europa.eu)<https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32014L0035#d1e32-371-1>,
 Article 6, Point 7, Article 8, Point 4, and Article 9, Point 2) and the Radio 
Directive 2014/53/EU (Consolidated TEXT: 32014L0053 - EN - 27.12.2022 
(europa.eu)<https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:02014L0053-20221227#tocId84>,
 Article 10, Point 8, Article 12, Point 4, and Article 13, Point 2) require 
that manufacturers, importers, and distributors ensure that the product is 
accompanied by instructions and safety information. Only new regulation (EU) 
2023/1230 that will replace Machinery Directive in January 2027 allows to 
provide instructions in digital format (L_2023165EN.01000101.xml 
(europa.eu)<https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32023R1230&qid=1688119698228#d1e1695-1-1>,
 Article 10, Point 7).

Kind regards,

Bernd

Von: John Woodgate <[email protected]>
Gesendet: Sonntag, 13. August 2023 19:14
An: [email protected]
Betreff: Re: [PSES] SV: [PSES] User manual by accompanying documents or via 
affixed QR

[EXTERNAL E-MAIL] This email originated from outside of the organization. Do 
not click links or open attachments unless you recognize the sender.

No. I don't see so many EU documents as others here do, and it is very 
difficult, as you know, to find a document when you don't know a document title 
to look for. I am remembering information posted here quite a long time ago.
On 2023-08-13 17:56, Amund Westin wrote:
Yes, I was thinking that a short paper guide would help. URL link is important 
as you say, and QR are actually for advanced mobile users.

Have you seen this issue been discussed in "Blue Guide" or other EU documents?




Fra: John Woodgate
Sendt: 13. august 2023 18:43
Til: [email protected]<mailto:[email protected]>
Emne: Re: [PSES] User manual by accompanying documents or via affixed QR


I believe that in Europe, it is not allowed. Current practice seems to be to 
include with the product a short  'User Guide' or similar, which includes the 
safety information required by the relevant safety standard, and the DOC(s), 
together with a text link of the URL of the full User Manual. You could include 
a QR code in addition, but not instead of the text link, because about 15 % of 
people don't have a smart phone or don't know much about using it for anything 
but calls, text messages and the camera.
On 2023-08-13 16:57, Amund Westin wrote:
To avoid a lot of paper use, it is possible to leave a short instruction with 
the product to enter a web site or use affixed QR code (on product) to get 
access to the User manual and other relevant documentation?
Should such a symbol Link https://www.iso.org/obp/ui#iso:grs:7000:3500  also be 
attached when using QR code?

Best regards
Amund

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