On Tue, May 19, 2020 at 15:49 Russell Adams <rlad...@adamsinfoserv.com>
wrote:

> Is there a problem with submitting issues via the mailing list? Has
> something
> gone unaddressed? Do you have any statistics to show that there is
> decreased
> participation because you have to use email? Is something really
> inefficient at
> the moment? Did you have patches ignored?


I think you have the null hypothesis backwards here. Do you have any
statistics to show that issues _are not_ dropping through the cracks?
Sending a “ping?” message on a ML is generally considered poor netiquette,
and even if it were expected here, would make many requesters
uncomfortable. That’s one of the fundamental things any tracker does—keeps
statistics on and forces every issue to _some_ resolution, even if it’s
“will not fix” or “on hold”. Things don’t just peter out and get forgotten
like on email threads.

(I have not done the exercise of perusing old email threads to see if I can
find issues being dropped on the floor. But I’ve already found several
apparent existence proofs. Whether they’re common or rare is a question I
can’t answer without doing tedious manual work that is the entire raison
d’être of a tracker.)

I wouldn’t dispute that the Linux kernel ML, for the most part, works. But
the Linux kernel mailing list is a rather different beast than the
potential users of an issue tracker for any other software project I can
imagine—the technical acumen expected of contributors is high, quotidian
back-and-forth user-assistance exchanges with non-contributors are not
tolerated, people are usually expected to offer fixes as working code and
not simply prose bug reports or feature requests (except for critical or
security issues), and patches and pull requests on the mailing list are
dealt with using a distributed version-control system that was
purpose-built for the task (though happens to have worked well enough to
because the most widely-used DVCS period).

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