I was going to mention this before, but wasn't sure how to word it.

Russell has hit the spot though, giving the user a more personal
experience, not just automated (or manual) copy-pasta.

Cal

On Thu, May 16, 2013 at 1:29 PM, Russell Keith-Magee <
[email protected]> wrote:

>
> On Thu, May 16, 2013 at 7:16 PM, Luke Plant <[email protected]> wrote:
>
>> On 15/05/13 19:36, ptone wrote:
>>
>> > I wonder if a slightly more concise version of this should be added to
>> > the triaging docs instead of a wiki page (fine place to draft it
>> though).
>> >
>> >
>> https://docs.djangoproject.com/en/dev/internals/contributing/triaging-tickets/#closing-tickets
>> >
>> > I feel that the wiki pages aren't very discoverable, and unless we are
>> > talking about patching trac to include this, such a comment won't carry
>> > the official weight of being in the project docs.
>>
>> That's a good idea. The purpose of this wiki page is to make it easy for
>> triagers to link to - I personally hate having to go and find the right
>> page in the docs, but I can remember to do "DevelopersMailingList"
>> instead of "developers mailing list".
>>
>> Patching Trac sounds like a really good idea to me. While I completely
> appreciate the intent of these wiki messages, the way those messages are
> "deployed" at the present strikes me as something that could easily be
> interpreted as rude. I'd like to see a much more "humane" usage of these
> messages, so that new users to Trac don't feel like they're interaction
> with Django as a project isn't a mechanical rejection.
>
> Yours,
> Russ Magee %-)
>
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