Dana Quinn made the following keystrokes:
 >This discussion makes me wonder - *why* isn't there a really good
 >commercial product?  (and I do believe there isn't a good commercial
 >product). The addressable market seems big...  like if a company got
 >it right (solving both small and big company needs) they could make a
 >lot of money.

I think the last line above is the exact reason why commercial products
have not been the mass success to the people on this list.  If you
have the greatest multiplatform config mgmt system you are going
to want to charge big $$$$$$ for it.  Something for the server
then more for each client.  As a potential customer, I need to
evaluate the overall costs, not just the purchase cost, but maint,
installation, migration, etc.  Chances are during the test/eval
phase you'll find that this product only covers about 90% of what
you want done.  In many cases that's the 90% you already have
cobbled together.  That last 10% is HARD.

There are several commercial products out there.  I haven't looked
at them recently.  The last time I did, the cost was about the
same as 4 full time staff.  Then the staffing to deal with the
system would be 1 or 2 people to run the "system" and another 2
or 3 people to deal with exceptions exceptions we knew about.
Probably more would be needed to deal with the systems that
couldn't be put into this "solution".

--Gene
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