On Dec 6, 2009, at 10:30 , Tom Limoncelli wrote:
I've never been impressed by long surveys. The benchmark for these is that "10% response rate" is considered extremely good. That's depressing.
Someone needs to tell this to the faculty committee that just mandated we send out surveys when we close tickets.
-- brandon s. allbery [solaris,freebsd,perl,pugs,haskell] [email protected] system administrator [openafs,heimdal,too many hats] [email protected] electrical and computer engineering, carnegie mellon university KF8NH
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