Hi Jim!
How did you install gnuradio 3.10.11 ? If you had 3.10.11 installed, you
did not had to run it from the source directory. So you did not install
3.10.11. I suspect you downloaded the source code from somewhere, but
missed to build and install it.

How did you get 3.9.4 ?

I  recommend to read the gnuradio installation docs.

https://wiki.gnuradio.org/index.php?title=InstallingGR

-- Volker



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