On Tue, Jan 28, 2025 at 1:03 PM C. Michael Pilato <cmpil...@red-bean.com> wrote: > > On Tue, Jan 28, 2025 at 10:51 AM Nathan Hartman <hartman.nat...@gmail.com> > wrote: >> >> >From time to time we get account requests for Jira from members of the >> community. There is such a request now. >> >> Historically we have declined these Jira account requests and directed >> requesters to discuss their issues at the mailing list first. >> >> This wastes everyone's time and efforts, so I would like to improve >> the Reporting Issues page [1] to hopefully avoid this: >> >> I recommend to remove everything until Handy Dandy Issue Tracker >> Queries and replace it with two new subsections: >> >> [[[ >> >> Report A Bug >> ============ >> >> If you believe you have encountered a bug in Subversion, please write >> to the Subversion Users mailing list (us...@subversion.apache.org) and >> provide at least the following information in your message: >> >> * What steps led to the issue. >> >> * The expected outcome. >> >> * The actual outcome. >> >> * The release and/or revision of Subversion. You can copy and paste >> the output of 'svn --version' or 'svn --version --verbose'. If the >> issue involves client and server, it may be helpful to provide the >> versions of both. >> >> * If you built Subversion yourself, the compiler and configuration >> options used. >> >> * Any customizations which could be relevant. >> >> * Your operating system. >> >> * Any other details you believe are relevant. The more detail you can >> provide, the more likely it is that someone can help. If you can find >> similar bugs in the issue tracker (see below), please mention those as >> well. >> >> See Mailing Lists (https://subversion.apache.org/mailing-lists.html) >> for how to subscribe, unsubscribe, and send email to the users@ >> mailing list. > > > Would it be beneficial to provide in this section a copy-and-paste-able > template -- similar to what many issue trackers offer -- that contains these > very questions?
Thanks for this suggestion. I have re-worked the text to make this a copy/pastable template among other tweaks... Committed to the staging site in r1923465: https://subversion-staging.apache.org/reporting-issues.html Comments, suggestions, etc., welcome. Cheers, Nathan
