On Tue, Jan 28, 2025 at 10:51 AM Nathan Hartman <hartman.nat...@gmail.com> wrote:
> >From time to time we get account requests for Jira from members of the > community. There is such a request now. > > Historically we have declined these Jira account requests and directed > requesters to discuss their issues at the mailing list first. > > This wastes everyone's time and efforts, so I would like to improve > the Reporting Issues page [1] to hopefully avoid this: > > I recommend to remove everything until Handy Dandy Issue Tracker > Queries and replace it with two new subsections: > > [[[ > > Report A Bug > ============ > > If you believe you have encountered a bug in Subversion, please write > to the Subversion Users mailing list (us...@subversion.apache.org) and > provide at least the following information in your message: > > * What steps led to the issue. > > * The expected outcome. > > * The actual outcome. > > * The release and/or revision of Subversion. You can copy and paste > the output of 'svn --version' or 'svn --version --verbose'. If the > issue involves client and server, it may be helpful to provide the > versions of both. > > * If you built Subversion yourself, the compiler and configuration > options used. > > * Any customizations which could be relevant. > > * Your operating system. > > * Any other details you believe are relevant. The more detail you can > provide, the more likely it is that someone can help. If you can find > similar bugs in the issue tracker (see below), please mention those as > well. > > See Mailing Lists (https://subversion.apache.org/mailing-lists.html) > for how to subscribe, unsubscribe, and send email to the users@ > mailing list. > Would it be beneficial to provide in this section a copy-and-paste-able template -- similar to what many issue trackers offer -- that contains these very questions?
