Am 02/09/2014 12:44 PM, schrieb Hagar Delest:
Le 09/02/2014 11:42, Marcus (OOo) a écrit :
I think we should guide them to the right one. The question is now:
What is the best entry channel for website problems? ;-)

I think that basic users will click on whatever looks like a way that
will get them an answer.
So the question is rather how to direct them to the best list and let
the users wanting to report a problem with the site dig a bit more. I
think that there are much more basic users needing a redirect to the
user ML than real troubles with the site.

I see we are on the same side.

Marcus


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