On Fri, Feb 7, 2014 at 1:16 PM, Rob Weir <robw...@apache.org> wrote: > On Fri, Feb 7, 2014 at 12:20 PM, Donald Whytock <dwhyt...@apache.org> > wrote: > > On Fri, Feb 7, 2014 at 12:08 PM, Rob Weir <robw...@apache.org> wrote: > > > >> Is anyone else noticing that almost no one uses the link to report > >> website issues to actually report website issues? > >> > >> I wonder whether we're making it harder for ourselves by having this > >> link? I don't mind getting support questions to the dev list, but the > >> non-informative subject lines we get is unhelpful. > >> > >> Maybe send web site issue reports to Bugzilla instead? > >> > >> > > I've never actually seen this link...just seen the results of it here. I > > assume it leads to a form? > > > > In the footer of every www.openoffice.org page there is a "contact us" > link. That loads this page: > > http://www.openoffice.org/contact_us.html > > Notice that user, unless they are standing on their heads and reading > from the bottom of the page up, must ignore the advice for support > questions, ignore the advice for reporting bugs, ignore the note that > says that the following instructions are *not* for user support, and > then click the link that clearly says it is for reporting website > issues. > > I'm at a loss at how it happens that users reach that point. > > -Rob > > Yeah...I'd been assuming it was just too easy an option, but looking at that page...I got nuthin'.
Unless you want to take the Douglas Adams approach...put the link on a local copy of the webpage stored on a laptop in a filing cabinet in the basement with a "Beware of the Leopard" sign. But that doesn't really stimulate community... Don
