-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Roberto Bernardin wrote: > I USED THE 4.0.0 version for several months and it was a good > experience. Some days ago appears a dialog window I cannot close > it, and I cannot save anymore the hold files with a new name, I > cannot print in PDF FORMAT any new documents. Sorry but I have to > solve the problem very fast I do not have any other possibility: I > have to cancel OPEN OFFICE because it does not work properly. > > I installed the new verson 4.0.1 and it is like before !! I cannot > use OPEN OFFICE ANY MORE IF YOU DO NOT SOLVE THE PROBLEM. > > I ALSO TRYED TO CONTACT THE FORUM i foud some other user with the > same problem !! > > Could you please help me to solve the problem in the faster way as > soon as possible? > > BEST REGARDS ROBERTO BERNARDIN MACHMER INTERNATIONAL CONSULTING > UHLANDSTRASSE 134 10717 BERLIN -- GERMANY > > Roberto; Without knowing the wording of the dialog window and the Operating system and version that you are using it is difficult to precisely suggest the best course of action. However this sounds very much like a known issue with Apple's OS X. If you are using a mac then the following may help.
You need to delete the file "org.openoffice.script.savedState". It is in the "Saved Application State" folder in your User/Library. See this post on the user forum for detailed instructions: https://forum.openoffice.org/en/forum/viewtopic.php?f=17&t=55755#p244931 If the above does not help please get back to the list with the contents of the dialog box and the operating system and version that you are using. As you are not subscribed to this list I have cc'd your email address as a courtesy. Please direct all communications to the list and not my e-mail address. Regards Keith -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (MingW32) Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ iQEcBAEBAgAGBQJS8RXhAAoJEH0fu5UhGmBC9K0IAI/ifrdrUMvti+Rt8gRvQtZO nj4XInGd8EJUf+4QwdvEDp7Eo7yrKDsea5otcbMbnvYfnyIhULzwDqXU7LK5eHky rMz5CPJ1rqy6iRZuNhieX7tCKt1UJlb94NTShM74FQ+ht4k5zFVBkgoJcY4eUzv/ I2NM7LaZKieeOkP8EsnxY477CmZqM/2k7FnGTLaIPerlZ6tw+rYUIH2MduBPpnmM D5kI29//Ge8VtuHpiugOUz/LlePmLqL2Hz1VP6wYgUH7AGAxmVUC8eJOhVnKfABo QSIWmzmkZRfjmnOwZE7/XlTJ/W5LbnHY83tfxA6xc3ei86uFa0iFqWWVt72b+3s= =d/K+ -----END PGP SIGNATURE----- --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
