Thanks for this Rob - so we do want point folks to this url , social media
posts and the like, yes.. starting now?
On Dec 17, 2013 9:59 AM, "Rob Weir" <robw...@apache.org> wrote:

> On Wed, Dec 11, 2013 at 1:24 PM, Rob Weir <robw...@apache.org> wrote:
> > Google has a new service that makes it easy to add a website
> > satisfaction survey to a website.  The free version has 4 questions
> > that are asked of 500 random website visitors each month.  We would be
> > given results on a monthly basis.  (They also have a paid version of
> > this service where you can customize the questions, but I think the
> > free version is fine for our use).
> >
>
> After further discussion on the marketing mailing list we've decided
> to not use Google for the survey but to use our LimeSurvey instance to
> conduct our own website satisfaction survey.
>
> You are invited to respond to the survey here:
>
> http://survey.openoffice.org/index.php/522696/lang-en
>
> Consider this to be a small-scale "beta test" of the survey.   We may
> refine the questions based on this initial trial.  I hope a future
> iteration of the survey will be linked to from the www.openoffice.org
> website where we can use it to get ongoing feedback.
>
> Regards,
>
> -Rob
>
> > The questions are:
> >
> > I. Overall, how satisfied are you with this website?
> >
> > 1) Very satisfied
> > 2) Somewhat satisfied
> > 3) Neither satisfied nor dissatisfied
> > 4) Somewhat dissatisfied
> > 5) Very dissatisfied
> >
> > II. What, if anything, do you find frustrating or unappealing about
> > this website?
> >
> > III. What is your main reason for visiting this website today?
> >
> > IV. Did you successfully complete your main reason for visiting this
> > website today?
> >
> > 1) Yes, I was successful
> > 2) I'm still completing my reason for visiting
> > 3) No, I tried but wasn't successful
> >
> > You can see an example of what the survey looks like here:
> >
> > http://www.google.com/insights/consumersurveys/websat_example
> >
> > Adding it to the website is easy:  a single line added to the header.
> >
> > Regards,
> >
> > -Rob
>
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