On Wed, Dec 11, 2013 at 1:24 PM, Rob Weir <robw...@apache.org> wrote: > Google has a new service that makes it easy to add a website > satisfaction survey to a website. The free version has 4 questions > that are asked of 500 random website visitors each month. We would be > given results on a monthly basis. (They also have a paid version of > this service where you can customize the questions, but I think the > free version is fine for our use). >
After further discussion on the marketing mailing list we've decided to not use Google for the survey but to use our LimeSurvey instance to conduct our own website satisfaction survey. You are invited to respond to the survey here: http://survey.openoffice.org/index.php/522696/lang-en Consider this to be a small-scale "beta test" of the survey. We may refine the questions based on this initial trial. I hope a future iteration of the survey will be linked to from the www.openoffice.org website where we can use it to get ongoing feedback. Regards, -Rob > The questions are: > > I. Overall, how satisfied are you with this website? > > 1) Very satisfied > 2) Somewhat satisfied > 3) Neither satisfied nor dissatisfied > 4) Somewhat dissatisfied > 5) Very dissatisfied > > II. What, if anything, do you find frustrating or unappealing about > this website? > > III. What is your main reason for visiting this website today? > > IV. Did you successfully complete your main reason for visiting this > website today? > > 1) Yes, I was successful > 2) I'm still completing my reason for visiting > 3) No, I tried but wasn't successful > > You can see an example of what the survey looks like here: > > http://www.google.com/insights/consumersurveys/websat_example > > Adding it to the website is easy: a single line added to the header. > > Regards, > > -Rob --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
