Awesome. Thanks for doing the research. I guess I'm wondering whether the reason these companies provide paid support is because: 1) it is mature, 2) it is popular, 3) they can simply make money doing it, 4) it is a common piece of their solutions set.
One could argue the main Flex SDK has maturity, but I'm sure HTTPD has fewer open bugs. We do have a shot at 2, 3 and 4 if we are successful with FlexJS. -Alex On 1/5/14 6:55 AM, "Nicholas Kwiatkowski" <nicho...@spoon.as> wrote: >Companies like IBM, RedHat, SuSE, etc. all provide paid support for >projects like httpd. I believe IBM has people who are committers on the >project. Others like RH and SuSE have experts in httpd who are fully >capable of submitting patches back to the project. > >Doing a cursory search, it looks like all the major Linux distros that >have >support arms provide support. It also looks like the major IT outsourcing >groups say they support it as well (IBM Global Services, HP/EDS, >Accenture, >etc). You also have to remember that httpd is an extremely mature project >at this point with very a huge customer base and a very well tested >binary. > It's probably very safe to support as there are very few situations that >it hasn't been through. > >-Nick > > >On Sun, Jan 5, 2014 at 12:13 AM, Alex Harui <aha...@adobe.com> wrote: > >> >> >> On 1/4/14 4:09 PM, "Justin Mclean" <jus...@classsoftware.com> wrote: >> >> >Hi, >> > >> >> In fact, on my to do list is to try to get permission from Adobe to >>do >> >>that sort of thing. >> >Why would Adode need to give permission? Are you talking about yourself >> >only or in general, it wasn't clear to me from the context. >> Me personally. >> >> > >> >Perhaps we can make up a short list of people who are able to offer >> >support like that? It would need to be external right as your would >>want >> >it to be seen that Apache endorses those people in anyway. >> > >> >Also perhaps add to the Flex FAQ. eg Q: "Does Apache Flex offer any >>paid >> >support contracts?" A: "No, but several committers, PMC members and >> >companies are able to provide those services. <link>" >> Maybe. It isn't clear a big company will feel better if there is a list >> of folks because you don't really know their availability, training, >>etc. >> I've been wondering how HTTPD can be installed in so many places and how >> support works for that, but haven't had time to research it. Maybe >>there >> is an established company that would be willing to build a business >>around >> it. >> >> -Alex >> >>
