On 1/3/14 6:44 PM, "Justin Mclean" <jus...@classsoftware.com> wrote:

>Hi,
>
>> Which remind me of anothet concern I have: support. I should probably
>>send
>> a separate email with a new title to create a new conversation, I will
>> after searching previous conversation first. But just as an example,
>>Disney
>> Interactive in Palo Alto recently told me that they abandon AIR because
>> Flex support was now community based.
>
>No idea why they would think that. Adobe still offer paid support for
>Flex and AIR (as far as I'm aware)
It is a concern for some other big Flex customers as well because when you
pay Adobe for support, someone is guaranteed to answer the phone when you
call.  There's no way the Apache Flex community can guarantee that.  Also,
Adobe support may not help you out if you have switched to Apache Flex.
Their training is on 4.6.


> - and there are still companies that offer commercial support for Flex
>and AIR.
Is there a public list somewhere?

I'm not sure big companies like Disney will sign up for support from small
companies either.  My hope is that we can really get some momentum and
make some noise in 2014 and maybe some company with a track record will
offer paid support for Apache Flex.

-Alex

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