On Mon, Feb 28, 2022 at 7:09 PM Rich Bowen <rbo...@rcbowen.com> wrote:
>
>
> >> I still fail to understand the reason for looking for alternatives to
> >> MLs for managing ASF projects...
>
> It's less a question of us looking for alternatives, and more a question
> of observing the broader open source community and seeing that the
> younger/newer participants in this space want something different,
> expect something different, and are turned off by the current state of
> things.
>
> > Honestly -- I don't think we have a choice. At least I don't that we have
> > when it comes to users. Those will engage with us in whatever manner
> > they seem to perceive as most natural and it seems that in 2022 email
> > is definitely not the first thing that comes to the users' mind.
> >
> > So... the choice we have to make is to -- either meet our users where
> > they seem to be looking for us (or at least half-way) OR agree that
> > we will be forever cut off from quite a number of them.
>
> Yes, this is 100% it. I've long said that to reach our audience, you
> have to go where they are, and engage with them there. "Just subscribe
> to the mailing list", while an acceptable answer 10 years ago, is like
> speaking a foreign language today.
>
+1000! Which brings me to: I guess the outcomes of this thread I see
seem to be:
1. make sure foundation itself provides an MVP for at least two
styles of communication channels ("topic grouped channels"
and "instant messaging channels"). We've got email and perhaps
Matrix could be a good enough answer to the 2nd requirement.
2. The best we can do on everything else is simply collect a sort
of FAQ advising our communities on places they should consider
monitoring/engaging so that they "go where [users] are" to your
point.
Anything else I am missing?
Thanks,
Roman.
> The process (email this cryptic address, wait for the cryptic response
> that you get, and follow the instructions in it, and hope for the best,
> then email this *other* address to talk to us) is just too involved,
> unintuitive, and just seems intentionally byzantine, to the people we're
> trying to engage with today. It makes sense to me, because I've been
> doing it for almost 30 years. But we need to listen to our audience,
> because they are no longer interested in jumping through arbitrary hoops
> when they can just go ask on Reddit instead.
>
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