Maybe a link to some literature would help? (Why isn't my password starred?)
*click* (Brief explanatory pop up) You could test pop-up vs no pop up. - Greg On 2/26/15 1:19 PM, Zachary Carter wrote: > > > > > On Wed, Feb 25, 2015 at 9:03 PM, Christopher Karlof <[email protected] > <mailto:[email protected]>> wrote: > > On Wed, Feb 25, 2015 at 2:25 PM, Nicholas Alexander > <[email protected] <mailto:[email protected]>> wrote: > > > > On Wed, Feb 25, 2015 at 10:44 AM, Christopher Karlof > <[email protected] <mailto:[email protected]>> wrote: > > On Wed, Feb 25, 2015 at 8:57 AM, Ryan Feeley > <[email protected] <mailto:[email protected]>> wrote: > > Hi all, > > John and I were recently deeply moved by Luke W’s long > form article on showing passwords by default. > > > I read this a while back and found it compelling. > > > http://www.lukew.com/ff/entry.asp?1941 > > > Cool article. > > Thoughts: > > 1) Luke seems focused on Mobile in that article. On Mobile, > users have different security/trust expectations than on > Desktop. > 2) FWIW, I tried show people’s password by default on > Desktop in my password manager project ~2010 (for the same > reasons Luke discusses) and lots of people freaked out. We > started hiding it by default instead. > > > Who freaked out? This sounds like pre-Mozilla, but was it > developers/managers/etc, or was it user? > > > It was non-Mozilla. We received a lot of support requests that > suggested what we were doing were doing was wrong. I don't know if > it necessarily is, but I will admit is jarring to see your password > appear in the clear when you've had 10+ years of conditioning that > it always appears as ***** (on the Web) or not all at (in *nix). > > >> In Jack’s tests <http://passwordmasking.com>, when passwords were > displayed as clear text by default in an e-commerce form, 60% of people > surveyed said they became suspicious of the site, while only 45% > identified not masking the password as a usability benefit. In contrast, > when a simple checkbox was added that indicated a Show Password setting > was on, 100% of participants noticed the checkbox and interpreted the > clear text password as a feature. > > The results from Jack show that details matter a great deal, so it may > not be entirely the same situation. We could present a few different > views of the "checkbox" to see how it affects drop-offs. > > -Zach > > > > _______________________________________________ > Dev-fxacct mailing list > [email protected] > https://mail.mozilla.org/listinfo/dev-fxacct > _______________________________________________ Dev-fxacct mailing list [email protected] https://mail.mozilla.org/listinfo/dev-fxacct
