On Wed, Feb 25, 2015 at 9:03 PM, Christopher Karlof <[email protected]> wrote:
> On Wed, Feb 25, 2015 at 2:25 PM, Nicholas Alexander < > [email protected]> wrote: > >> >> >> On Wed, Feb 25, 2015 at 10:44 AM, Christopher Karlof <[email protected] >> > wrote: >> >>> On Wed, Feb 25, 2015 at 8:57 AM, Ryan Feeley <[email protected]> >>> wrote: >>> >>>> Hi all, >>>> >>>> John and I were recently deeply moved by Luke W’s long form article on >>>> showing passwords by default. >>>> >>> >> I read this a while back and found it compelling. >> >> >>>> http://www.lukew.com/ff/entry.asp?1941 >>>> >>>> >>> Cool article. >>> >>> Thoughts: >>> >>> 1) Luke seems focused on Mobile in that article. On Mobile, users have >>> different security/trust expectations than on Desktop. >>> 2) FWIW, I tried show people’s password by default on Desktop in my >>> password manager project ~2010 (for the same reasons Luke discusses) and >>> lots of people freaked out. We started hiding it by default instead. >>> >> >> Who freaked out? This sounds like pre-Mozilla, but was it >> developers/managers/etc, or was it user? >> >> > It was non-Mozilla. We received a lot of support requests that suggested > what we were doing were doing was wrong. I don't know if it necessarily is, > but I will admit is jarring to see your password appear in the clear when > you've had 10+ years of conditioning that it always appears as ***** (on > the Web) or not all at (in *nix). > > In Jack’s tests <http://passwordmasking.com>, when passwords were displayed as clear text by default in an e-commerce form, 60% of people surveyed said they became suspicious of the site, while only 45% identified not masking the password as a usability benefit. In contrast, when a simple checkbox was added that indicated a Show Password setting was on, 100% of participants noticed the checkbox and interpreted the clear text password as a feature. The results from Jack show that details matter a great deal, so it may not be entirely the same situation. We could present a few different views of the "checkbox" to see how it affects drop-offs. -Zach
_______________________________________________ Dev-fxacct mailing list [email protected] https://mail.mozilla.org/listinfo/dev-fxacct
