How can we measure freak outs? Ryan Feeley UX, Cloud Services Mozilla UX IRC: rfeeley
> On Feb 25, 2015, at 1:44 PM, Christopher Karlof <[email protected]> wrote: > > On Wed, Feb 25, 2015 at 8:57 AM, Ryan Feeley <[email protected] > <mailto:[email protected]>> wrote: > Hi all, > > John and I were recently deeply moved by Luke W’s long form article on > showing passwords by default. > > http://www.lukew.com/ff/entry.asp?1941 > <http://www.lukew.com/ff/entry.asp?1941> > > > Cool article. > > Thoughts: > > 1) Luke seems focused on Mobile in that article. On Mobile, users have > different security/trust expectations than on Desktop. > 2) FWIW, I tried show people’s password by default on Desktop in my password > manager project ~2010 (for the same reasons Luke discusses) and lots of > people freaked out. We started hiding it by default instead. > > -chris > > > > > TL;DR – when users understand their passwords are being shown before they > start typing, they are okay with it, and it helps them sign in with much > higher success. > > Now that we are tracking the success rate of our forms that require > passwords, and also (soon?) tracking the usage of the Show password control, > I would like to propose that we run an experiment to show the password by > default with this design. > > https://www.dropbox.com/s/ee4kkq52i2ve4rd/two-options.png?dl=0 > <https://www.dropbox.com/s/ee4kkq52i2ve4rd/two-options.png?dl=0> > > The left shows the default state (on) and the right shows the unchecked state. > > Make sense? > > Ryan Feeley > UX, Cloud Services > Mozilla UX > IRC: rfeeley > > > _______________________________________________ > Dev-fxacct mailing list > [email protected] <mailto:[email protected]> > https://mail.mozilla.org/listinfo/dev-fxacct > <https://mail.mozilla.org/listinfo/dev-fxacct>
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