-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Sat, Mar 29, 2003 at 01:46:17PM -0600, Nathan E Norman wrote: > Now, imagine calling tech support for major router vendor C, J, or N; > or calling tech support for a tier 1 provider. If you can quickly > demonstrate that you have a clue, you get lucky and get moved up to a > level 2 or 3 tech. Otherwise you are stuck with bob. Bob sucks when > your PC is broken; he really sucks when your network is down.
I was a level 2 tech and sat near some level 3s. Even my manager thought I had more of a clue than a lot of the level 3s. Level 1 was supplied by the local cable companies, so you can guess... > I hate tech support. It's a PITA to call, and sucks to be on the > other side too. Tech support just plain sucks for everyone involved. - -- .''`. Baloo Ursidae <[EMAIL PROTECTED]> : :' : proud Debian admin and user `. `'` `- Debian - when you have better things to do than fix a system -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.1 (GNU/Linux) iD8DBQE+hn8HJ5vLSqVpK2kRAgeMAKDa8+e9ZpAIlzYIPlEQZ4KoDBn1nQCfdXhu mCzidjBhO/bzCoWMxpsWllI= =r0dl -----END PGP SIGNATURE----- -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]
