I hacked on RT (what eventually became version 2.0.x) on behalf of mail-abuse.org some time ago, and I now use it for my own projects. Highly recommended.
Alas, the 2.0 version (light-years ahead of the old 1.x version) is not pacakged, but all of the dependancies should be in woody by now. On Sat, Feb 23, 2002 at 01:45:05PM -0600, Michael Merritt wrote: > I'm looking for a support/ticket tracking application. Here are two I've > found: > > Double Choco Latte: http://dcl.sourceforge.net/ > RT (Request Tracker): http://www.bestpractical.com/rt/ > > I've started to set up RT, but it is a royal pain, and I don't know enough > about the required Apache modules to get it working. I'm about to start > working with DCL to see if it will do what I need it to. > > However, I thought I would pose the question to the list to see if anyone > here is running a support ticket tracking application for a helpdesk/ISP type > scenario, and if so, what are you using? I know this may be off-topic, other > than the fact that it will run on a Debian server. ;-) > > Thanks, > -- > Michael Merritt O2/CO2 Conversion Specialist [o] > -------------------------------------------------------------------- > [EMAIL PROTECTED] | www.miklm.com | (931) 205-1392 | AIM/MSN miklm > -------------------------------------------------------------------- > "Piracy is not a technological issue. It's a behavior issue." > --Steve Jobs > > > -- > To UNSUBSCRIBE, email to [EMAIL PROTECTED] > with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED] > -- _ivan
