Hi, my former company, Nextra Deutschland, is successfully using RT as the central ticketing system and as far as I know it works pretty good. Good user acceptance, pretty stable and really fast.
Best regards, Oliver Am Samstag, 23. Februar 2002 20:45 schrieb Michael Merritt: > I'm looking for a support/ticket tracking application. Here are two I've > found: > > Double Choco Latte: http://dcl.sourceforge.net/ > RT (Request Tracker): http://www.bestpractical.com/rt/ > > I've started to set up RT, but it is a royal pain, and I don't know > enough about the required Apache modules to get it working. I'm about to > start working with DCL to see if it will do what I need it to. > > However, I thought I would pose the question to the list to see if anyone > here is running a support ticket tracking application for a helpdesk/ISP > type scenario, and if so, what are you using? I know this may be > off-topic, other than the fact that it will run on a Debian server. ;-) > > Thanks,
