On Fri, May 24, 2013 at 7:08 PM, Don Armstrong <d...@debian.org> wrote:

> On Fri, 24 May 2013, Ondřej Surý wrote:
> > I would like to ask what would be general opinion to add functionality
> > to BTS to be able to blacklist[*] certain people from filling the bugs
> > directly.
>
> We actually already have this functionality, as the BTS uses procmail.
>
> > There are few of them, some of them are trolls, some of them are just
> > bug machines, but it is tiresome to handle useless bugreports with no
> > or little info, when the more appropriate forum would be debian-user
> > (or sometimes /dev/null).
>
> These happen all the time; the best method is to close them and refer
> them to -user, and suggest that they work with -user to identify their
> bug, and file a good one.
>

I try to do that, but you know I am not an endless cup of hospitality...
 and I never received response to "please, don't use version from
experimental", or "please use debian-user instead of filling such bugs".


> Finally, I strongly suggest adding a bug script for you package to
> report additional information that will help you triage out badly filed
> bugs.
>

AFAIK there's one for php5 (at least it lists the modules), but it's
useless since Dan Jacobson doesn't use reportbug.

O.
-- 
Ondřej Surý <ond...@sury.org>

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