On Fri, May 24, 2013 at 7:08 PM, Don Armstrong <d...@debian.org> wrote:
> On Fri, 24 May 2013, Ondřej Surý wrote: > > I would like to ask what would be general opinion to add functionality > > to BTS to be able to blacklist[*] certain people from filling the bugs > > directly. > > We actually already have this functionality, as the BTS uses procmail. > > > There are few of them, some of them are trolls, some of them are just > > bug machines, but it is tiresome to handle useless bugreports with no > > or little info, when the more appropriate forum would be debian-user > > (or sometimes /dev/null). > > These happen all the time; the best method is to close them and refer > them to -user, and suggest that they work with -user to identify their > bug, and file a good one. > I try to do that, but you know I am not an endless cup of hospitality... and I never received response to "please, don't use version from experimental", or "please use debian-user instead of filling such bugs". > Finally, I strongly suggest adding a bug script for you package to > report additional information that will help you triage out badly filed > bugs. > AFAIK there's one for php5 (at least it lists the modules), but it's useless since Dan Jacobson doesn't use reportbug. O. -- Ondřej Surý <ond...@sury.org>